Business

Schooling and book learning didn't prepare me for the emotional, communication and management headaches that come with the harried job of the veterinary hospital manager. Come sympathize with my agonies-or, better yet, learn faster than I did.

Nobody in veterinary practice likes to talk about money, but everyone needs to. Would it help if you educated veterinary clients early about the kinds of options that most excite you and your team, whether pet insurance, payment options or preventive-care plans?

Dealing with a pack mentality is not what I signed up for when I entered the veterinary technology profession.

Dr. Codger wants to help, so he cuts prices for his veterinary clients. Dr. Greenskin wants to do top-quality medicine and charge appropriately. Are the two medical cases in this story going to be the straw that breaks the camel's back?

If youre burning through veterinary team members, try a new approach to employee orientationand snuff the fires for good.

Which states are the best for retirement?

Have this handout ready for dispensing if one of your veterinary clients comes in infested with fleas.

The ICU: A truly life-saving arena. Get ready to enter with these pointers from an expert critical care veterinary technician.

Veterinarians can add a new item to the growing list of cringeworthy client communication topics: cannabis-based treatments.

In nice weather, you and your pet may enjoy walks, runs or other exercise outside. Here's a client handout to share to help clients keep pet exercising and at a healthy weight when winter is here.

When it comes to making a veterinary team stronger and more cohesive, case studies can be an effective alternative to traditional teaching methods.

Gaining mental toughness is the key to thriving in the stressful field of veterinary medicine. Here’s how.

Veterinary teams can run so smoothly it can feel like theyre on control, but managers need to stay in the drivers seat and keep one hand on the wheel for success.

Youve got a dream team full of champions. So how can you make sure you keep them in your veterinary practice? Here are some ideas.

When we take the oath to do no harm, we make that oath to ourselves as well.

Sharing isnt always caringespecially when it can harm your patients that purr. Educate your veterinary clients on the dangers posed by permethrin with this free handout.

Veterinary architect Dan Chapel has squeezed a practice into a Winnebago but ultimately says that the size of your hospital should be driven by what you want to accomplish inside.

Do you have open "same day sick" veterinary appointments lingering on your schedule each day? Use this tips for a healthier schedule-and give your bottom line a boost too.

Providing employees with workplace flexibility boosts productivity and job satisfaction. Here’s how veterinary practices can accommodate their teams.

A veterinary practice owner's trust leads to an embarrassing and costly theft. Are you making the same mistake right now?

Empathy is a secret power that can defuse distress and resolve problems. Here’s how to wield that power.

Among the many factors that can propel us toward success in reaching our goals, one seems to increase the odds exponentially.

Alan Robinson, BVSc, MRCVS, DMS, director of VetDynamics UK Ltd, says that beyond self-evaluation and client feedback, your veterinary staff needs to be able to measure how well they are contributing to the business as employees.

Your brain needs more than the bare minimum to perform at optimal capacity. Follow these five tips now, and your brain will thank you later.

As veterinary practice managers, we can help make our teams more adaptable and efficient.

Revisit the status quo and get your practice procedures dialed in.

We cant wait to show you these wait-eliminating companies that offer direct appointment booking to help veterinary clients skip the wait you get the picture.

Give your hospital focus and strengthen your recommendations to veterinary clients.

Sure, youve given yourself expectations and goals for the new year, but how many of those apply to your veterinary practice? Here are a few suggestions to chew on.

Building your savings account doesn’t have to be painful. Take a few small yet significant steps and you will save more each year.