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The key to efficiency in your veterinary practice lies in how you start your day. Veterinary Economics Editorial Advisory Board member Denise Tumblin, CPA, offers three tips for getting off on the right foot.

Our practice gives out too much free advice over the phone. How can we make these interactions worth our time without alienating our clients?

I wish our practice would contribute more to our community through discounts and free care, especially considering the state of the economy and the number of struggling pet owners. How can I make a case to the owner?