Business

Badmouthing our colleagues in front of clients paints a bad picture.

A $30,000 investment can produce $200,000 in revenue-and minimal patient trauma.

Operate by the book when it comes to the Fair Labor Standards Act

Your practice's reputation is crucial. Make sure clients are hearing good things.

Nutrigenomics can reduce pain in osteoarthritic dogs and create a bond with clients.

How can we determine whether to build a new practice or renovate our current facility?

Architects and designers gush about these items that are perfect for your new building or renovation.

The right levels of income, costs, fees, and clients lead to a strong, balanced veterinary clinic.

They may smile and nod while visiting your practice, but what really goes on in your clients' minds? Find out with client questionnaires, Internet ratings, and mystery shoppers.

How can we determine the quality of referrals we're getting from other clinics?

Use this list to boost your practice's curb appeal.

Whether you're planning on building new or renovating an existing space, be aware of potential restrictions.

Integrate your facility's design with your business cards and other materials to help your marketing message hit home.

Leaseholds, renovations, and additions are as good as new. Take a look at what you've already got.

Microchipping is becoming standard procedure for many practices. Is your clinic keeping up with the times?

It's been difficult to hear persistent reports about unwanted or abandoned horses in recent months. But here's the good news: You can help save unwanted horses. And in some cases, finding ways to help the animals you love can even lead to increased client confidence and trust.

The key to efficiency in your veterinary practice lies in how you start your day. Veterinary Economics Editorial Advisory Board member Denise Tumblin, CPA, offers three tips for getting off on the right foot.

Sometimes discounts can do wonders for veterinary practices. Other times, they fail miserably. One equine practitioner has experienced both scenarios.

Do you discount your services or focus on other ways to keep clients coming back? Two equine practice experts weigh in.

Veterinary graduates are finding a tighter job market this year than in the past.

The Pet Peace of Mind initiative will help defray cost of veterinary care, find homes for pets, and more.

Border collies go beyond basic fetching and retrieve specific toys based on their owners' commands.

Tom McFerson, CPA, offers advice to veterinarians looking to buy or sell a practice during tough times.

Shared qualities between dog owner and dog are skin deep.

A new study says outspoken people are judged as more competent-even if they're not.

Give your parasite protocols an extreme makeover, peek under the hood of pet insurance, learn when it's time for your manager to go, and more.

Pet hair may be a hassle for clients to clean, but children in the household might be better off with the dander.

Dr. Bryce Peckham shares his experience at the 135th Kentucky Derby as the chief track veterinarian for the Kentucky Horse Racing Commission.