Business

Follow-up phone calls show clients you care and are crucial to building trust.

Steve Dale argues ABC doesn't answer all necessary questions in recent show criticizing veterinarians.

Practice-wide dental goals chart

Download a sample PWR form from Zoetis.

Tool combines veterinary health risk assessment and laboratory screening results.

While both work in the interest of veterinary medicine, the two veterinarian-congressmen couldn't be more different politically.

While both work in the interest of veterinary medicine, the two veterinarian-congressmen couldn't be more different politically.

Attract the right candidates for your veterinary team, then hire and train them properly to guarantee success for them and your practice.

Send out these social media posts to help clients and save pets from relinquishment.

Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.

Wonder what your clients really think of the care and service you provide? A survey gives you the answers you need to do well-and improve.

Tips to spruce up ancillary service areas on a budget.

What do clients have to say about your clinic? Ask them for feedback and use it to enhance your hospital.

Move to CSU comes after longtime partner Purdue decides not to renew VMI contract.

Q. I think one of my veterinary staff members is abusing the sick days policy. What should I do about it?

Our medical editor provides her take on the excitement and learning opportunities available at the CVC conferences.

Take charge of these spending problems so you'll have something to celebrate on your 2014 financials.

Is your life balance out of whack? Use this quiz to find out.

Is your life balance out of whack? Use this quiz to find out.

If we can't get shelter-run medical facilities and for-profit practices to coexist, veterinarians will look bad and shelters will face mounting community pressures-but the biggest losers will be pets.

How healthy is your veterinary hospital? You can find out by checking your practice's financial wellness.

It's important to understand the concepts that contribute to financial wellness. Use this quick guide to put your practice on the right path.

Sick of the litter box, this veterinary team member took control and toilet trained her kitty.

If your work and home life aren't adding up to a happy, healthy you, it's time to subtract the negative elements and calculate functions for a positive life.

Are you prepared to respond when clients ask you whether you're trying to upsell them on their pets' care?

Is your life balance out of whack? Use this quiz to find out.

Dropping off kittens in the cover of darkness, dreaming up diabetes in a dog, changing the weather...yup, it's all in a day's work at a veterinary clinic.

Detailed veterinary records are essential for responsible pet care (even if your relevant observations of the pet owners cause trouble).

The first day of work can be hard. Or it can end with an obese man losing his trousers while he's getting chased by a cow.

Is your life balance out of whack? Use this quiz to find out.