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BizQuiz: Do you know sexual harassment when you see it? Answer 3C a)
Answer 3C a)
BizQuiz: Do you know sexual harassment when you see it? Answer 3C b)
Answer 3C b)
BizQuiz: Do you know sexual harassment when you see it? Answer 1C a)
Answer 1C a)
BizQuiz: Do you know sexual harassment when you see it? Answer 1A a)
Answer 1A a)
Building a transparent veterinary practice-with glass, open spaces and values
By breaking down barriers, you can give your clients an exceptional veterinary hospital experience.
Get a grip on veterinary support staff costs
It pays to keep an eye on this aspect of practice finances.
2014 Veterinary Economics Hospital Design People's Choice Award winner: Appanasha Pet Clinic
The people have spoken! Check out photos and specs from the People's Choice hospital and 25 other outstanding veterinary practices.
Volunteer veterinarians
How old is your pet in human years? (PDF)
Download and display this client handout to better educate your clients.
4 red flags to look out for in potential veterinary team members
By noticing what candidates are (or aren't) doing in the interview, you're more likely to choose just the right person for the job.
Team members' top 10 frustrations in veterinary practice
Low pay and lack of benefits topped the list of team members' biggest frustrations in veterinary practice in 2013.
3 steps to creating curb appeal
Stand across the street and look at your practice. What messages do the sign, parking lot, and landscaping send?
Breaking through bureaucracy as a veterinarian
Follow these four steps when sorting out potential errors made by government agencies.
Posts and tweets about year-round flea and tick protection
Speak the truth about flea and tick preventives online: they aren't just for warm months.
The perils of denial in veterinary medicine
Telling pet owners what they want to hear would be too easy-instead, veterinarians tell it like it is. Even if it leaves clients incredulous.
An ailing profession: Money matters
It's time to gain control over your financial health in veterinary practice-and Veterinary Economics is here to help.
Don't fall prey to these delegation dangers at your veterinary clinic
If veterinarians delegate too many tasks they risk taking themselves out of the loop. Don't delegate enough and risk inefficiencies and employee resentment. Here's how to get it just right.
Pervasive inefficiency in veterinary clinics
Being busy in a veterinary hospital doesn't mean being productive-or profitable.
4 ways to beat the background noise in your veterinary clinic
You may be oblivious to the loud noises of your veterinary practice, but you can bet that pet owners-and pets-hear them all too well.
Veterinarian's detective work pays dividends
This doctor put her sleuthing skills to good use when she was hit with a suspicious fee situation.
Client handout: How old is your pet in human years?
Hand out or post this chart to help your clients better understand their pets' health and well-being.
Handout: Tell veterinary clients what to expect during a dermatology exam
Finding and understanding the cause of scratching in pets can be difficult. Let clients read this handout so they can see how you arrive at your diagnosis.
Becoming a veterinary leader
Break lazy management habits by identifying how you've grown complacent-it's uncomfortable, but necessary.
Bring back boomerang employees to your veterinary practice
When frequent turnover happens at your practice, rehiring former team members saves time and money.
Battling the debt demon: One veterinarian's quest to survive
The conclusion of a three-part series featuring stories from veterinarians on the front lines of the war on student debt.
Form: Sample conversation tree: pet wellness plans
Introduce your wellness plan to pet owners.
Cultivating cross-cultural connection at your veterinary practice
Whether it's a veterinary team member or client, make an effort to communicate effectively with people from other cultures.
Calm client concerns about veterinary prescription costs
Q: My clients are always balking at the cost of pet medication. How can I address their complaints?
Determining charges for unused veterinary cancer medication
One veterinarian queries an ethics expert and Facebook readers seize the chance to respond.
Fight veterinary team member burnout with compassion
Q: We've recently had a string of traumatic cases at my hospital, and I'm worried my staff might be suffering from compassion fatigue. What can I do to help?
