Business

Q: If a client refuses our pet care recommendations and signs a waiver, how protected is my practice legally?

By this time of year, most people's good intentions have fizzled out. To find success, veterinarians need to take a different approach.

Notice what candidates are (or aren't) doing in the interview, and you're more likely to choose the right person for the job.

Resident ethics expert and readers discuss solutions for two veterinary practice scenarios, including a laboratory error and an unused cancer drug.

Find the right staff members for your team and keep them engaged to achieve high retention.

It's easy to get stuck at 'good enough' when it comes to growing your skills and knowledge in veterinary practice. But that won't make you the best.

Use social media to get information out about these parasites: it may spur your veterinary clients into action.

Follow these tips for future financial success in practice ownership.

You may have found yourself dealing with an ailing pet, its angry owners and stiff competition from a nearby veterinary clinic. Use these tips to help you steer clear of detrimental, reactive practices and focus on providing the best care possible-proactively.

Four years ago, The Animal Medical Center in New York brought on a CEO with a fresh perspective. Find out how her secrets for success could benefit your practice, too.

Even the busiest of DVMs get a break now and then. Here are some tips for filling that coveted downtime-and doing a little something good while you're at it.

By handling feline friends with special veterinary care, we can begin to change diabolical and hysterical stereotypes of them.

Identify and address the root of each problem promptly-you'll learn from your issues and create a pleasant environment at your veterinary practice.

Look at the numbers and save yourself-your veterinary practice too.

A unique business structure allows these veterinarians to provide great care while keeping their autonomy as doctors.

When pets head home after hospital stays, an evening phone call can make all the difference for clients.

Try these 8 tips to get inventory controls in place.

Tight drug controls reduce the risk of theft and abuse. Implement these simple steps to avoid messy situations.

A new crop of board-certified specialists are bringing top-notch care and convenience to veterinary practices across the country.

Bill says mandatory veterinary prescription writing will lower cost of pet ownership, encourage competition.

After a mobile veterinary surgeon departs and complications arise, this doctor learns the cost of shocking a pet owner with an extra invoice.

Some might say bigger veterinary clinics seem impersonal, but the cozy design of this Hospital of the Year helps clients and pets feel right at home.

Use this calculator to stay on top of clinic turnover trends.

Embed this video on your veterinary practice website to attract visitors-and keep pets healthy when it comes to fleas and ticks.

Use this handout to talk to veterinary clients about simple landscaping techniques they can use to make their backyards safer for pets.

Turnover calculator for veterinary practices

Do right by your veterinary patients and clients.

Take a look at three hypothetical situations and answer the corresponding questions to see if you can recognize sexual harassment at your veterinary practice.

Chocolate and grapes may be delicious to your clients-and lilies may be beautiful-but clients may not know they can be toxic to pets.

Answer 1B b)