Business

If you've never researched pet health insurance for veterinary clients, now might be a good time to start.

Take a cue from a pooch: Get in the moment.

Volunteers with World Vets learn that caring for donkeys requires earning their Maasai owners' trust.

Devoicing and debeaking are complex veterinary surgical procedures performed on roosters to keep them from making noise and fighting. Dr. Eric Klaphake offers his views on these techniques and how to explain them to clients.

In his final Hanging with Hafen column, Mark Hafen, AIA, reveals how hospital design has changed-and not changed-over the years.

All veterinary practice owners are required to give out an ObamaCare notice by Oct. 1. Use these answers to FAQ about this notice to make sure you're in compliance.

Events will be held worldwide and across the United States.

You know your veterinary patients better than anyone does. Have you thought about what they want in your facility?

Encourage clients to try behavior modification to deal with a scratching kitten.

Client handout: What you need to know about your pet's pain

Was it premature of veterinary consultant Mark Opperman to ask associations to solve the problems of the veterinary profession? Read the AVMA's response here.

A computer simulation model supports trap-vasectomy-hysterectomy-release.

With decriminalization on the rise in the U.S., more cases of marijuana poisoning in pets are being reported. Prepare for conversations with veterinary clients with this sample script.

Don't let an emotional reaction damage an important relationship.

The wrong message might yield unfortunate results.

Take 10 seconds to explain the holdup and save everyone some trouble.

Trying to keep clients is hard enough, but problematic employee turnover on top of that can be a nightmare. Here are a couple ways to retain employees.

Not sure if you can swing a new equipment purchase right now? Use these two formulas to determine how long it will take to pay off the machine and calculate your return on investment.

So that's why you're late? Hadn't heard that one at my veterinary clinic before.

Whether you're dipping your toe into social media for the first time for your veterinary practice or you're an obsessive, face-always-in-the-smartphone user, here are tips to make your social media regimen a little emotionally-and physically-healthier.

Seeing too many overweight pets in practice, but having a hard time getting clients on board with your weight reduction recommendations? Put some mass behind your message with this informational client handout.

When you discount-in the exam room or in your latest promotion-you're not just slashing prices. You're shortchanging your team, your profession and yourself.

Download an informational client handout to help pet owners identify signs of osteoarthritis in their senior cat.

Think that new piece of equipment could do wonders for pets at your veterinary practice?but you don't know how to pay for it? Use these tips to bring that cutting-edge medicine into your practice today.

Learning how to coach can greatly improve your veterinary practice. Here are some tips to get you started.

Protect yourself, coworkers and clients with these simple steps.

Think you can't afford a therapeutic laser, digital radiography or that new imaging equipment at your veterinary practice? Think again! Get an inside look on how to finance a brand-new service.

Have a demanding veterinary client? Use these tips to get through those appointments and better your client's experience.

In part 1 of this two-part series, new research explores the dramatic impact of a single veterinary visit on a pet's long-term behavioral well being.

A look at the pros and cons of standing vs. recumbent magnetic resonance imaging systems.