Business

Plant a tree in pet's name to show appreciation

When we offer pet insurance or third-party payment plans, some clients are quick to turn us down. What are we doing wrong?

Running a fecal screen on every patient makes for a healthier pet-and practice.

Burned by scathing Internet comments? Posting a response may actually help you gain veterinary clients-if you take the right approach.

Use IV lines to tie endotracheal tubes during dental procedures.

I'm an associate paid on production using the ProSal formula. Using this formula, my production is calculated by net income, not gross. Does this mean that I'm technically helping pay for the business?

Make cat owners jump with joy-or at least smile.

Veterinary practice is never just the medicine

Want to share your adorable patient pics with the world? Make sure you have permission to post those images in print and online.

Find links to an emotional intelligence test, 7 morale boosters to pump up your practice, and more.

Use colored dot stickers to quickly identify expiration dates.

Sometimes veterinary team members' emotional responses have more to do with their own self-esteem than with what you've said.

New competition and proposed prescription legislation are tough pills to swallow.

We asked veterinarians who just built practices what advice they'd give a peer who was about to embark on this adventure-and they offered up six lessons they learned the trenches.

The path for clients with chronically ill pets can be difficult and paved with pitfalls. Here's how to ease clients' way down this long and winding road.

Two potential owners, one dog, and no microchip. Here's what happened when our veterinary practice got stuck between a Good Samaritan and the owner who wanted her dog back.

Even if you think you'll never ever build, you can use these veterinary practices' strategies for conquering clutter, getting organized, and squeezing just a little more out of your current practice environment.

We're giving away a free package of the most popular forms, handouts, and tips on dvm360.com to veterinary team members who take our 2012 Firstline Team Trends Survey. Answer our questions and put these forms to work for you right now.

These veterinary practices developed unique spaces for their canine guests. Fresh air. Sunshine. Bright color. What's not to love? (Especially if you're a dog.)

Is work cutting into your free time? Empty your schedule by driving all your veterinary clients away!

The color choices you make give your veterinary hospital environment its distinct feel and personality. Veterinary architect Wendy Wheeler Martinez talks about why these examples work.

Do clients typically take advantage of the free office visits you offer under your annual plan? I'm considering offering two exams and three free office visits. Subsequent visits would cost 50 percent less than a regular visit.

Ovariectomy

Three veterinary hospitals with enviromentally minded owners try out 16 ideas that could save you resources.

We're giving away a free package of the most popular forms, handouts, and tips on dvm360.com to veterinarians and practice managers who take our 2012 Veterinary Economics Business Issues Survey. Answer our questions and put these forms to work for you right now.

Complex passwords are your best protection, but they can be tricky to remember. Here's how.