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Video: How to handle a crying employee
Stress in the workplace might sometimes overwhelm your employees. Here's how to comfort them when the tears start flowing.
Care-Mail template
Use this timesaving e-mail template to better communicate.
Client e-mail template
Stop calling clients and e-mail them instead using this timesaving template.
10 ways to save time with technology
Converting hands-on projects to a computerized system helps cut down on overtime and expenses.
Signs your employees are thinking of jumping ship
Here are three behaviors to look out for.
California considers tax on veterinary care
California is looking for ways to make ends meet, including a proposed new veterinary service tax.
Novartis AABP activities result in donations to support veterinary students
Novartis Animal Health US, Inc. sponsored an interactive quiz at the recent 2008 American Association of Bovine Practitioners (AABP) Annual Convention, resulting in nearly $3,000 in donations.
Reduce stress to increase productivity
Follow these tips to improve your time management skills.
Dr. Kevin Fitzgerald: We are teachers
Dr. Fitzgerald reminds us that lifelong learning is important for everyone in veterinary medicine.
New book out from Veterinary Economics board member Dr. Marty Becker
The Ultimate Dog Lover includes true dog stories, photos, and advice for dog owners.
Free team training on pet obesity
Learn to help pets fight the high numbers on the scale with this 6-part interactive training module.
Video: How to recommend an expensive treatment
Your clients' wallets may be stretched, but their pets' health should still be a priority. Dr. Jim Kramer gives tips on recommending pricey treatments.
Video: Creating a feline-friendly practice
CATalyst's Dr. Jane Brunt offers tips on how to treat cats well-and draw more of their owners in the door.
Equine inventory form
Inventory calculation worksheet
Download this Excel worksheet to figure your equine practice's inventory turns per year.
In a downturn, business leaders ask, 'What is our mission?'
More than half emphasize their company's mission more than ever; 49 percent use mission statements to judge employees during layoffs.
Test full column article
How to make strong recommendations for pet weight loss
Budgeting basics worksheet
Use this worksheet to plan your practice's revenue and expenses for the next year.
Microwaved meals could lead to illness
Be sure to fully cook your food before eating that frozen meal.
Dr. Kevin Fitzgerald: The dash
In his blog, Dr. Fitzgerald reminds us to live our lives -- the dash -- with unbridled joy.
Obama vs. McCain: How the candidates' tax plans will affect you
In this session from CVC West, consultant Tom McFerson, CPA, discusses the ramifications of the candidates' tax plans for veterinarians.
Video: Doing the best you can in a downturn
Practical advice on keeping a hospital growing during a recession from Dr. Jeff Rothstein, a Detroit, Mich., practice owner.
Live from CVC West: Improving curb appeal
The first things clients see when they approach your practice is the sign. In this audio clip from CVC West, architect Dan Chapel gives tips for making your sign work for you.
Client-friendly floor plans
In this audio clip from CVC West, speaker and veterinary architect Dan Chapel, AIA, gives quick tips about developing workable floor plans.
Got a minute, boss?
As a practice manager, I'm constantly interrupted with non-urgent items like schedule questions. It's interfering with my other daily work. How can I set boundaries but remain approachable to my team?
A legal letter for abandoned pets
I downloaded the free form "Pet Abandonment Letter" (September 2008) and wanted to stress the importance of following your state's laws regarding pet abandonment.
Never work late again
Here's how to catapult your client communications to the next level, save money, and make it home in time to put your feet up.
Prepare with pet IDs
I'm a consulting veterinarian who's highly involved in several disaster preparedness committees.
Live from CVC West: Let your choices and philosophy guide your practice
In her Progress in Practice seminar, consultant Denise Tumblin recommended that you step back from the day to day rush and think about how you want to practice and what type of client you most want to see.
For the record: Controlled substances
What should I document when dispensing controlled substances?