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Bonus program description
This excerpt from Eastside Animal Hospital's employee manual outlines the practice's bonus program.
Quarterly bonus program spreadsheet
Adjust the data in this document to calculate your own bonus plan.
Tips for tracking compliance with software
Leverage your software to help you track compliance. Here's how.
Dr. Kevin Fitzgerald: Voting is our responsibility
One person can still make a difference.
Managers' Monday: Interview do's and don'ts
Be careful what you ask job candidates.
Applicant evaluation form
Use this form to help you document hiring decisions.
Video: Is the veterinary industry recession-proof?
Veterinary consultant Mark Opperman, CVPM, discusses the industry's outlook.
Hospital Design Planning Workbook: Stocking your new hospital
This checklist covers almost everything you'll need to make opening day a success.
Veterinary experts weigh in on bailout
Financial analysts report what they think about the proposed government rescue plan.
Euthanasia: When there's no other way
Clients struggle with the decision to euthanize more than many veterinarians think.
Hire, train and retain – advanced personnel management techniques (Proceedings)
Understand the responsibilities and functions of all individuals employed in your practice.
What to look for in a CPA (Proceedings)
There is an old adage in the accounting industry: a good CPA should offer a shoulder to cry on, an arm to lean on, and a strong back to climb on.
Making the best of yourself and your practice: Technician, Part 3 (Proceedings)
Do you wonder why sometimes you need to repeat the same message to staff or clients multiple times?
Comparing the Obama and McCain tax plans (Proceedings)
As we sit here, the election is only a few days away. There appears to be very little difference in the polls. Where there is a difference-a big one-is in the two candidates tax plans.
Contemporary concepts in veterinary practice management (Proceedings)
Are you as good as you think you are, or better?
Compiling an accurate and useful budget (Proceedings)
A financial budget should accomplish three things.
Making the best of yourself and your practice: Part 1 (Proceedings)
What prompted your practice to begin? Was it a goal to provide YOUR medicine?
Guiding your team through times of transition (Proceedings)
What types of transitions does a practice encounter?
Marketing of veterinary products and services (Proceedings)
How does marketing differ from advertising?
Making the best of yourself and your practice: Part 2 (Proceedings)
The most critical factor in becoming a "great" practice is applying 6 concepts based on 3 Disciplined features.
Common conflicts between associates and owners: What can you do? (Proceedings)
There is anticipation in the air as a new associate (frequently a recent graduate too) joins a practice.
Making the best of yourself and your practice: Technician, Part 2 (Proceedings)
In the last session we talked about some habits that hold us back in our interpersonal relationships that impact our every day jobs.
Communication – the key to personal and professional success (Proceedings)
Communication is an underrated art.
Making the best of yourself and your practice: Technician, Part 1 (Proceedings)
Have you ever felt that the raise you got wasn't what YOU thought you deserved?
Cat facts and tips to help grow your practice (Proceedings)
The goal of this program is to help you identify ideas to grow and improve feline health services in your practice. To gain the most from today's program, please complete the exercises below.
Does anyone want to work anymore? (Proceedings)
Objectives: Understand the impact of stress on you and the workplace, identify what triggers stress, evaluate the options available to manage stress, and adopt a strategy and make it work for you.
7 rules for profitable pricing in practice (Proceedings)
Deciding how to price and what fees to set are some of the most fundamental, yet intimidating marketing decisions veterinarians and practice managers face.
Common sense, practical answers to key marketing questions (Proceedings)
What is the best way to tell your clients about the new things you do? Which marketing activities are the most effective for your practice? What should you change or stop doing?
Current trends in design (Proceedings)
Practice image, practice management, human resources management, technology, and 24/7/365 convenience are just a few of the factors that affect the 21st century veterinarian.
Building value as you build your practice (Proceedings)
The valuation of a veterinary practice reveals a telling story about the practice and its owners and staff.