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Practice for Profit: Unions: A timely wake-up call
August 1st 2005It is long past time to modify our practices to fit the times and increase the quality of relations between veterinarians and their indispensable support staff. Why are we so quick to remodel our hospitals, run to buy ultrasound or digital X-ray equipment yet so slow to invest in our staff?
Know your clients to better serve your patients
August 1st 2005Nearly 90 percent of practitioners say they chose veterinary medicine because they wanted to work with animals or liked science and medicine. But, clearly, a human sets up the appointment and writes the check. Here's what you need to know about your clients.