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Studies: Stressed pet owners, toxic workplaces contribute to team burnout
September 15th 2019One recent study explores the effect of dysfunctional workplaces on veterinary team members, while another focused on the secondary stress involved in helping stressed pet owners, something called burden transfer."
Negative online reviews: Why all the hate?
September 14th 2019If you made a mistake with a pet owner, work to make it right. But if an online review crops up thats really a veterinary clients willful misunderstanding or issues, you cant always control that. Move on, veterinary professionals. Move on.
Who makes sure your veterinary hospital materials are right?
September 13th 2019This happens in the contractor submittal process of your veterinary clinic redesign or new build, and its why you should keep your architectural team involved until the end of the project. Especially when it comes to installation of new products.
Why winning a manager award meant so much to me
September 13th 2019I hope this year's finalists for dvm360/VHMA Practice Manager do the Year find the extra push and encouragement I felt to keep doing the good work and to recognize that even small things they do every day impact their team members in the most monumental ways possible.
Would you believe? Mirthful myths in veterinary toxicology
September 10th 2019When it comes to old wives tales, veterinary medicine has some doozies about what household items can hurt and help pets. No one know this better than a veterinary toxicologist who works at the Animal Poison Control Center.