Business

When a client hesitates to pay or cant pay an unexpected veterinary bill, make sure youre delivering understanding.

New research explores the paradoxes pet owners face when choosing dogs with conformational medical problems.

Practice owners, you dont need to be best friends with your veterinary associate, or share the same hobbies, or practice the exact same style of medicine. You just have to treat others as you want to be treated by being fair, honest and appreciative.

Not enough sleep, not enough exercise, not enough time. Is your job in veterinary practice to blameand can you fix it?

In veterinary school, the focus is what a case needs or doesnt neednot how the client will respond to the bill. A veterinarian and veterinary technician discuss what their education didnt prepare them for in practice.

Try this tip to engage veterinary clients and help them stick to their pets weight loss plan.

Do millennial veterinary associates have the same needs as any other associate you've hired in the past? Well, yes and no says Dr. Eva Evans.

Veterinary behaviorist Wayne Hunthausen, DVM, shared tricks for setting puppies up for success with their new owners at Fetch dvm360 conference in Kansas City.

At Fetch dvm360 in Kansas City, these 10 practice managers were announced as finalists in the dvm360/VHMA Practice Manager of the Year competition. Know anybody?

USP 800 is very important in how your faculty handles compounded drugs, says veterinary architect Vicki Pollard, CVT, AIA, at HospitalDesign360 conference.

A roomier, better equipped space for dental procedures in your veterinary hospital can inspire team members to do more of them, according to speakers at HospitalDesign360 conference.

When your veterinary hospital looks like a badly aging 1980s movie franchise, its time for the reboot: Take an honest look around and imagine what a little elbow grease and a few tweaks could do to get your place the audience (and clients) it deserves.

Look for the disconnect between your veterinary colleagues words and their nonverbal communication to find out when its time to ask for more information.