Owners

At this innovative veterinary hospital, pet owners see into treatment from reception, exam roomswell, everywhere. The PARC has taken transparency to the next level.

Consider this your reminder postcard, folks. With new canine treatment guidelines out now, its a perfect time to revisit your protocols to make sure your veterinary practice is current on heartworm prevention and treatment for cats and dogs.

If your veterinary clients have the questions about whether they really need to buy and administer heartworm preventives, this client handout can kick off a conversation.

Discover digital tools that allow you to communicate and collaborate with your veterinary team, when a meeting really isnt necessary.

When the question goes beyond "What's in your wallet?" with pet owners, the answer is the companies providing third-party loans and credit card options to veterinary clients.

A vaguely worded handbook may result in a tangle of litigation. Heres what you need to know before presenting one to your team members.

Ever noticed that people tend to be a lot more honest about their life choices when asked to tell the truth in a game? This phenomenon is exactly what Drs. Caitlin DeWilde and Kimberly-Ann Therrien and I experienced when we used a popular party game to teach life lessons in Women's Veterinary Leadership Development Initiative sessions at Fetch dvm360.

If you like telling friends, family and colleagues what to do—and as a smart, solution-driven veterinary professional, you just might—it’s time to ask whether it’s what people you care about actually want or need in conversations with you.

This easy-to-assemble food puzzle comes to you courtesy of a Firstline reader.

If your message says 'Happy New Year 2013' it's time get up to speed.

If youre experiencing exhaustion from difficult conversations with pet owners about paying for veterinary care, why not open the discussion with your team? You may identify small tweaks to communication and policies that might ease everyones stress about managing the tough question of paying for top-notch pet care.

Veterinary architects and experienced practice owners make up the dvm360 Hospital Design Competition panel of judges every year. This time, we decided to share three future-facing and sound insights that judges shared with us while they explored this years entries.

Veterinary professionals are checking social media more times each day than a year ago, according to exclusive dvm360 research.

The parallel between reviews and your online ranking explained.

Dont get lost in a sea of numbers when putting together a budget for your new veterinary practice.

Youve changed things this year in your veterinary practice? Human beings are resistant to change, and your veterinary team members are human beings. Here are some basic steps to face this.

Instead of forming a knee-jerk opinion, start asking questions. You'll get a clearer picture of how things got the way they are.

Litter box training your new kitten may seem daunting, but with a little planning and a few test runs, you'll have a litter-box-trained kitty for life.

Step No. 1 for equine veterinarians? Dont bill in the first place. (But if you do, Ive got advice for that too.)

When it comes to articles and handouts on noninjury, nonillness veterinary content, veterinarians, managers and team members clicked on these items the most in 2018. Boost your practices wellness and preventive care with these

Hit one of the three Rs of retention, says Katie Adams, CVPM.

It wasnt just the postpartum depression. It was all the other things that piled on, all the ways my brain betrayed me as I grew more and more overwhelmed. What hurt was also the thing that brought me back.

Less than half of veterinary team members are able to manage stress, managers worry in a small survey from the Veterinary Hospital Managers Association on veterinary team well-being and job satisfaction.

DEK: Parenthood evolves our careers, it doesnt end themeven if some of us choose to quit the profession altogether.

A veterinary student wearing a Ralph Lauren jacket can still muddy up and get the job done.

'Keep It Simple, Stupid' is the easiest way to manage finances as a veterinary professional. The acronym holds true whether you find a financial professional or do it yourself. Below are five ways you can manage your finances better as doctor, a manager or a team member.

Not everyone working in a veterinary hospital has kids (or wants them). How can you, as a practice owner or manager, fairly accommodate everybodys work schedules?

With a variety of different state and federal policies, knowing what leave you're entitled to can be an arduous task.

Strike a balance between responsibilities at home and at your veterinary practice with these tips.

If you dont know, then surely your veterinary practice team doesnt. Is it time to change that in your veterinary hospital culture?