Owners

After you get a complaint, but before you make a decision as a veterinary practice owner or manager about employee discipline or big process changes, this kennel-attendant-turned-practice-owner told conference-goers to ask themselves and others two important questions.

While speakers at Uncharted's Get Sh*t Done conference talked about branding, hiring and personnel management, they seemed to be telling a story about the power of stories: your team members' and your practice's.

Occasional hairballs and vomit are a part of every cat owners life at one time or another. But maybe your hospital can help cats with proper diet, lifestyle changes and diagnosis and treatment. And you can tell clients about it right now with these social media posts.

In an effort to pay off her student loan by the end of the year, this technician and her husband watch spending carefully and still find moments of splurge.

The veterinary team at this Florida hospital has been trying wearable sensors for patients to get round-the-clock, at-home data for dermatology, nutrition and post-surgery issues.

Many a veterinary practice owner has gotten bogged down and overwhelmed obsessing over every tiny little detail of every surface of every room of their new hospital. But you cant go wrong thinking about these two things.

This veterinarian learned to hate vision insurance when she worked as a human optometrist, and shes afraid what more insurance control of veterinary medicine could mean.

Licensing board alleges that Virginia Leis diverted pain medication intended for animal use.

Dr. Mike Paul stresses the importance of planning for retirement in a veterinary careerbecause the security prior generations had in government programs wont cut it anymore.

Its well known that a majority of pets suffer from dental disease at some point in their lives. Help your practice help them by becoming the dentistry advocate.

Get an hour of CE credit as you explore learn the first steps to curbing debts control over your life so it doesnt curb your enthusiasm for this amazing profession.

Almost all veterinary team members have pets, yet just like average Americans, the vast majority have no pet insurance for that proverbial rainy day. Have you thought about offering this employee benefit? Here are details on discounts from a few providers, plus one smart practice managers how-to for managing the plan.

Do you know which clients are your prize Thoroughbreds and which ones youre just happy to plug in when its convenient? Thats step one of a three-step process to work with clients who want to be seen right now.

Print this PDF to educate your veterinary clients on the dangers of outdoor living for domestic housecats.

Lets get back to basicswith some advanced technology tipsto manage your hospital inventory better to cut costs, make more money and better serve patients and clients.

A pet owner reached out to us for an expert answer on insulin for a canine with diabetes. We said, "Go talk to your vet." But heres the lowdown for your veterinary team on what a boarded internist has to say on the issue.

Life happens, and its rife with accidents (which cost money). How can we help clients cover the costs of veterinary care so they can take care of their pets while we still cover our bottom line?

This associate started the week by finishing up a veterinary continuing education conference and then digging into a more normal work week, with a bonus of spending a little time with her extended family.

Take a look at the numbers, and you see the student debt crisis is bigger than veterinary medicine. But the debt-to-income ratio makes our professions student loans particularly tough.

If your financial planning as a veterinary professional is still putting cash into envelopes at the start of the monthor the online or Excel version of thatyou should know theres a better way.

Read the real reactions your colleagues in the veterinary world feel regarding their student debt.

This week, this vet muses about the steep cost of therapeutic diets for her four catsand thats with the professional discount.

When it seems like a pet has a dermatology issue, what happens next? Is it right off to the veterinary hospital, or do pet owners skip the DVM and head for Dr. Google? Data from the Pet Owner Paths study illuminates the differences between you and your clients on what happens next.

A bitter problem, but a sweet solution! If youre managing hospital inventory costs and you need a solid benchmark to use, consider COGS.

Veterinary clients want the best for their pets, but sometimes their financial situation gets in the way. Here's a short version of my long path I travel with veterinary clients when they complain about price, seem hesitant to comply with recommendations or say, straight up, they're under a financial strain.

Nationwide's annual contest will name the insurance group's most unusual claim of the year.

You dream of performing surgery in a flawlessly designed, perfectly executed veterinary surgical suite. But the reality is often less-than-perfect.

When it comes to diagnosing that crusty veterinary patient with otitis, Dr. Laura Wilson says youre gonna need to put your best cytology slide forward.

Wheres the jumping off point for jumping into veterinary team building activities? Here are a few of my favorite resources.

You know the layout of these spaces is important. Heres what a boarded surgeon thinks is crucial to include.