Owners
The tidy veterinary hospital: Part 2Storage that sings
June 3rd 2019Every house, and every veterinary hospital, accumulates too much stuff. Join me as I offer the best tips Ive seen practice team members put in place to store things where everyone can find them and get rid of the things you dont need.
Minimal clutter, maximum efficiency in veterinary hospital design
May 31st 2019Using her work as an associate and then locum tenens, this Hospital Design Competition Merit Award winner knew what she wanted: good-looking and clutter-free, with a much-needed break room for veterinary team members to decompress.
8 essential steps in a veterinary practice sale
May 29th 2019Corporate consolidators are snapping up veterinary hospitals. Associate veterinarians scramble to find good ones left. And practice owners who werent thinking about selling all of a sudden wonder if nows the time. Heres how the process works.
Talking veterinary clients through palliative care
May 22nd 2019If you dread these difficult client conversations, veterinary palliative care expert Dr. Katherine Goldberg has straightforward advice for how to use them as opportunities to discuss goals and ultimately achieve better outcomes for the client and the pet.
A veterinary hospital to be seen in
May 13th 2019Veterinary clients come when they want (no appointments). Music keeps things pleasant for people and pets. And the layout means doctors are there to be seen by pet owners in and out of exam rooms. With touches like that brought El Paso Animal Hospital in Derby, Kansas, a 2019 dvm360 Hospital Design Competition Merit Award.
Stop circling back at your veterinary hospital
May 9th 2019Hey, practice managers. When your veterinary team is throwing too many questions and problems your way in the moment, Fetch dvm360 speaker Angelina Morgan, CVPM, says youre not doing your hospital team any favors by telling them youll circle back.
My advice to me (or, what I wish I knew before starting practice)
May 9th 2019You are never fully prepared when you leave veterinary school and enter the real world of practice. In the spirit of camaraderie, Dr. Detweiler offers up some wise and practical advice for new graduates about to embark on their professional journey.
Letter to dvm360: Should non-DVMs 'fire' veterinary clients?
May 7th 2019A dvm360 commentary asked veterinarians to set firmer guidelines for abusive pet owners, but one letter writer said state boards could penalize you for firing clients the wrong way. Two regular contributors weigh in on whether managers and team members can fire clients and ways to do it. Read it all here.
Client handout: 'Just say no' to dog bites
April 28th 2019There are lots of ways to know a dog is frightened, anxious or stressed, but theyre all useless if your veterinary client doesnt act as voice for their dog and say 'no' to the stressful person or situation. Share this handout with dog owners to help them trust their instinct for the right kind of dog training and the wrong kind of social encounters.