Owners

Veterinary recruiting is as intensely competitive as its ever been. Step up your game or get left in the dust.

OBrien Veterinary Group invests in the long game and the short game to fill its need for DVMs.

If the veterinary profession finds new ways to serve clients with limited finances, pets and practices will both be healthier, experts say.

Dont let pet owners, credit card vendors, banks or crooked team members pull the wool over your eyes. Check out the ways clients pay for services rendered and consider how your veterinary hospital stacks up when it comes to managing them.

Here are 14 free or relatively inexpensive paths to a happier, healthier pet, courtesy of a long-time veterinarian who knows what he's talking about. Print it for your own clients.

An ownership change causes growing pains.

Providing excellent customer service for pet owners who have a disability demands flexibility, sensitivity, resourceful thinking and kindness from your entire veterinary team.

Veterinary managers and team members have heard some crazy stuff when it comes to things pet owners hear come out of the mouths of pet store owners and employees. Take a deep breath and wade in

You need a fresh perspective. You need to breathe the air somewhere else. Break out of your veterinary practice world into a new city or a new country and get a new state of mind.

Here are my egg-cellent suggestions for making first impressions for lasting veterinary client relationships.

Retail is not the reason for a veterinary hospital, but touches of fun and nonmedical pet items can invigorate your clients visits. Plus, check out three no duh! items you have right now to fix your hospitals retail space today.

ProSal is my veterinarian compensation method thats I developed years ago. Its one way of wrapping your head around recognizing the power of strong associate recommendations as well as proving that good business is good medicine.

It's a new day. This veterinarian has recommendations to keep feeling good.

After labor, inventory costs are the largest expense in a veterinary practice. Here are some tips that may make your inventory process a little more manageable. Plus, printable reorder tags!

The veterinary staff at this practice get the job done just not the way theyd been trained to. In cases like this, training and re-training might not be the answer.

Coyne Veterinary Center has some wisdom for folks looking to make their veterinary hospitals sparkle.

Is something rotten in this veterinary practice getting its latest hire? Whos to blame? What could they do about it? Turn a short, engaging, ambiguous story into a brainstorming tool for your next team meeting.

When it comes to providing optimal care for veterinary patients, sometimes the best action is no action at all.

Heres some helpful and possibly inspiring advice from two companies that help veterinary practices set up and maintain wellness plans. Have you considered lately whether plans like these could help you educate clients on the need for regular visits, baseline diagnostics and preventive medications?

Can you get a veterinary practice management consultants advice without bringing in the consultant? Aspire Vets Randy Hall is giving it a go. Plus, a few other products that caught our eye at VMX and WVC this year.

Dont let those valuable products gather dustadopt these habits for a top notch practice retail area.

Losing a pet is hard on owners and veterinarians alike, but knowing how grief works may help navigate the loss.

How to make new veterinary clients happy and break out of your old habits all in one go.

Its investigation is ongoing and the agency hasnt changed its recommendation to pet owners whose pets are not ill.

A new brochure from Trupanion debuted at VMX showcases common claims at different ages for 12 dog breeds and highlights the average cost, through claims data, of those illnesses and injuries.

Raise your hand if youve ever felt personally victimized by another woman in your clinic. Days in veterinary practice can sometimes feel like a scene out of Mean Girls. How do we change that?

Phone, email, textthese can be a minefield of possible faux pas for veterinary practices. Stacee Santi, DVM, shares some useful tips for communicating effectively (none of them inspired by her own digital missteps, obviously).

The pet food recall announced by Hills on January 31 has left untold numbers of pet owners devastated and outraged, and many are now seeking justice.

My journey from practicing veterinarian to long-time animal health company executive was a long one. But a big, fun leap for me in the past year was heading to a female-focused, working-parent-friendly new chain of clinics.

The WVLDI crew demonstrates the game.