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Letter to dvm360: Should non-DVMs 'fire' veterinary clients?
May 7th 2019A dvm360 commentary asked veterinarians to set firmer guidelines for abusive pet owners, but one letter writer said state boards could penalize you for firing clients the wrong way. Two regular contributors weigh in on whether managers and team members can fire clients and ways to do it. Read it all here.
Client handout: 'Just say no' to dog bites
April 28th 2019There are lots of ways to know a dog is frightened, anxious or stressed, but theyre all useless if your veterinary client doesnt act as voice for their dog and say 'no' to the stressful person or situation. Share this handout with dog owners to help them trust their instinct for the right kind of dog training and the wrong kind of social encounters.
A capnography hack for your pint-sized veterinary patients
April 20th 2019The end-tidal carbon monoxide monitor is one of the most insightful pieces of anesthesia monitoring equipment available, but that doesn't mean it isn't without its challenges. Use this hack to increase its accuracy with petite veterinary patients.
Veterinary team tip: Help clients register their pet's microchip information
April 19th 2019Accurate microchip information can save a lost pet's life, but it's often a forgotten part of the moving process for pet owners. Here's how our clinic helps clients register a chip that wasn't done at our practice.