Roles

Get the inside scoop on veterinary practice managers' pay and benefits.

Whether you're the compassionate voice at the front desk or a member of the clinical or management team, your work improves the lives of pets and their owners.

One veterinarian queries an ethics expert and Facebook readers seize the chance to respond.

Discussing behavior with pet owners is important to catch problems early, when they're easier to change.

Q: We've recently had a string of traumatic cases at my hospital, and I'm worried my staff might be suffering from compassion fatigue. What can I do to help?

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pet nutrition with clients.

There doesn't seem to be appreciation for kennel technicians at my practice. We do a lot of the dirty work and are treated like we aren't as good as everyone else. How can I make my fellow team members value my work?--In the doghouse

Are you puzzled why your clients aren't following through on your advice? Try these five tips, and your practice could be well on its way to good health for all.

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Pet Poison Helpline tallies substances that prompted the most calls for help last year.

Got budget? Most of us don't. But veterinarians are smart--too smart to ignore this vital tool to take charge of their and their families? future.

Help clients get their cats back into a healthy weight range with tips from this free handout.

Start a conversation with clients about what they're feeding their pets with this free handout.

Have you pursued additional training for your job? And was it worthwhile? Share your thoughts with a manager considering certification.

The weather outside may be frightful, and that's not so delightful for many wildlife. When the temperature drops, consider these tips to keep animals safe.

Help your veterinary clients surf the web for reliable pet care sites.

From home remedies for fighting fleas to diet tricks for finicky felines, the web is full of enough information-and often misinformation-to make a client's head spin. Guide them to reputable sites with this handout.

Keep your friends close and your enemies closer.

Take care of these critical items in January 2014 to reap the rewards all year in practice success, team morale and better medicine at your veterinary hospital.

A new book makes strides busting the dominance theory.

Most pet owners want the best care for their pets. Erase the embarrassment factor for clients on tight budgets with these five tips to talk about cost.

I'm the office manager of a small hospital, and I found out the practice owner had our payroll clerk deduct an hour of pay for our staff members for a lunch and learn. She also makes us carry overtime to the next pay period because she refuses to pay overtime. What can I do?

Help avoid lawsuits by practicing good communication.

New partnership to serve veterinary technicians and expand continuing education options.

The organization?s legislative agenda lists bills that may affect its members in a variety of ways.

Ramp up professional connections and pay attention to personal involvement to get the maximum fulfillment from your veterinary career.

Help clients understand the importance of investigating frequent vomiting and hairballs in cats by downloading this free handout.

Find out how to record thorough, accurate medical histories that tell the stories of your pet patients.

PDF of Algorithm: Diagnostic and therapeutic approach to chronic vomiting in cats

This toolkit delivers articles, tips, handouts, videos and tools all designed to keep your veterinary team members performing at their best this year.