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Inactive client letter
Use this letter to uncover the reason a client stopped visiting your practice.
Fliers: Junior and senior wellness testing
These junior and senior wellness testing fliers promote your services to pet owners.
Psst...Gossip is good for your health
Gab sessions reduce stress and anxiety.
Pet abandonment sample letter
Use this form to customize a letter that will protect abandoned pets and your practice.
Make yourself essential
How to become a must-have employee.
Senior care: What's holding you back?
Avoid these common senior care missteps.
AVMA's hard line too hard?
Seattle - The Utah Veterinary Medical Association wants the AVMA to lay off the "hard-line slant" it took when the policy on ear cropping and tail docking was changed late last year.
Wow clients on a tight budget
Here are a few low-priced, premium ways to show pet owners you care.
Ask Amy: What's school got to do with it?
Help! I'm being replaced.
Survey asks for unwanted horse solutions
Washington - Reopening of U.S. processing plants is among the four most popular solutions suggested for dealing with increasing numbers of unwanted horses, according to a new survey.
Emergency expenses aren't so unexpected
How to address emergency expenses.
Study: Chihuahuas bite vets most; Lhaso Apsos inflict worst injuries
Lakewood, Colo. - Chihuahuas are most likely to bite veterinarians. Lhaso Apsos deliver one of the most severe bites.
A dog day afternoon
Philadelphia - The waiting room was full at the Radbill Animal Hospital when a man walked behind the reception desk and confronted a technician.
N.Y. bill would require DVMs to certify some animal breeders
Albany, N.Y. - New York veterinarians may have to certify some animal breeders if a bill is passed by state legislators.
Watch for signs of trouble
Keep up on heartworm compliance.
Handling clients who are under the influence
What to do about intoxicated clients.
Give catheters the green light
Color-code IV patients.
Sample script: Invest in each exchange
Make the most of a five-minute conversation.
Exploring cost of education, generational differences
Read more from the DVM Newsmakers Summit.
Giant leaps and a small step
Celebrate victories-big and seemingly small.
6 ways to break through to your boss
Talk so your boss will listen.
The amorphous buy-in offer
One of the more stressful times in a veterinarian's employment relationship is contract-signing or contract-renewal time.
Are you giving your best to your best clients?
Tough talk is the basis of my column. And it's especially needed as our struggling economy flops around like a newly caught fish in the bottom of your boat.
When your pet is the patient
Receptionist shares personal misstep.
You left a paw print on our hearts
DIY pet memorials.
Counsel clients on veterinary kidney care
This client handout spells out renal care to improve compliance.
The forgotten feline: Grow your veterinary practice by attracting cat owners
Are the cats in your practice crying out for attention? Here's how to meet their needs and attract the best cat-owning clients.
Start a senior wellness program
What every senior program needs?and why.
Q&A: Get out of the office and back to the exam room
As a practice owner, I feel like I'm spending too much time on management tasks. How can I balance my dutes as a practice owner with my role as a veterinarian?
Older pets' health is in your hands
Position-by-position senior care roles.
