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Why your doctor wants you to go to San Diego
Firstline Live with Dr. Ernie Ward in San Diego is your solution for boosting productivity and profitability.
Does your practice have a zit of a problem? Pop it at the Managers' Retreat
Dynamic duo Opperman and Grosdidier make finding flaws in your practice fun. How? By giving you the tools to buff out the blemishes.
How to market your emergency services
Relationships with other practices make or break your referrals.
New Oklahoma DVMs to get lower interest rates, if they treat at least 30 percent large animals
Oklahoma City, Okla. -- New veterinarians who devote 30 percent of their practice to large animals now will be eligible for the Oklahoma Agricultural Linked Deposit Program.
8 keys to having it all: a practice, a family-and your sanity
Practice-owning moms share lessons and laughs during CVC panel discussion.
Movies misuse "No Animals Were Harmed" disclaimer
Five recent films caught using unauthorized and deceptive end credits.
World Rabies Day is Sept. 28
Study shows that pet owners need more information about this fatal disease.
Female bosses are 137 percent more likely to be sexually harassed at work
Study shows harassment is less about sex and more about domination.
How do I assess my practice's profitability? (sponsored by Intervet/Schering-Plough Animal Health)
Use an online worksheet, evaluate accounts receivable, and more.
Maintain your stride during the recession (sponsored by Intervet/Schering-Plough Animal Health)
Consultant, practitioners offer their top economic strategies.
Form a deworming team with clients (sponsored by Intervet/Schering-Plough Animal Health)
Your clients understand that parasite control is important. But do they know that you need to be involved too?
Shower pets with security
Use shower curtains to keep caged animals anxiety levels low.
Real clients reveal why they love their veterinary practices
Real clients share what keeps them going back to their practices.
Why your food trumps pet stores'
Here's your script for talking to clients about the importance of buying therapeutic pet food at your clinic-not a pet store.
Your role with referrals
What can team members do to help veterinarians as they refer more cases?
Firstline Live 2009: Editor's favorite tip
Here's how to deal with perpetually late employees.
Use equipment, testing to improve cardiology diagnostics at your practice
Tips for improving cardiology diagnostics at your veterinary practice.
Rehabilitation defined
This glossary provides the definitions of terms used in the article Creature Comfort.
Free dental exams increase client awareness
Complimentary tooth checks increase the number of dental cleanings-and thus healthy pets.
The changing role of technicians
As legislators grapple with complaints of veterinarian shortages, they are looking to technicians to help fill the gap. But what does this mean for the role of technicians in the veterinary profession?
Clients' No. 1 complaint
What's the best way to minimize the cash clash?
America's 5 most wanted dogs
The most popular dogs in America can teach you a thing or two about how to become the pick of your practice.
4 mindsets to success
It's not just what you know or who you know, it's how you think and what you do that determines your success level.
Extend hours to keep clients happy and patients healthy
Extend hours to keep clients happy and patients healthy.
Give cremations a personal touch
Give cremations a personal touch.
A splashy way to rehabilitate pets
Underwater treadmills help pets recover.
How rehab helps pets
A quick Q&A to get you up to speed on rehabilitation.
Sample: Computer usage policy
Use this sample policy to define acceptable computer behavior and outline the consequences of putting the practice at risk.
Blog: Doctor production gone wrong
While the production model is supposed to encourage doctors to take on challenges and go beyond the call of duty, Dr. Andrew Rollo worries that greed and pettiness can ruin the working environment and harbor ill will.
How to confront co-workers without the drama
Putting issues on the table and talking about them openly isn't easy, but if you want a healthy work environment, it's necessary. To get you started, Shawn McVey, MA, MSW, shares this example.