Roles

In 1994, Veterinary Economics ran a cover article featuring Dr. Scott Campbell with the headline "Who Is Dr. Scott Campbell and Why Is He Bringing Full-Service Veterinary Care to PetSmart?" Today, doomsday prophesies that independent practitioners worried about back then seem to have fallen short. ...

Q. How will inflation and taxes affect my cash needs during retirement?

You're on the hunt for a new associate. Here's how to find the right doctor for you and your practice.

Defining your role and responsibility in cases where violence against animals can lead to violence against people

Here's how to dress for the level of success you never wanted to achieve.

Ask Amy: Holiday scheduling blues

Sometimes a hospital manager needs someone outside of the practice to bounce ideas off of, vent to, and solve problems with.

You're already familiar with the idea of hiring a relief veterinarian and the benefits that come along with doing so. But what about hiring a relief technician?

Q: I'm unhappy and I want to quit my job. How can I leave without burning bridges?

Not sure what to do with your empty walls? Charisse Lombardo, an interior de signer and president of CLM interiors in Ridgefield, Conn., suggests creating your own wall of fame.

Working with mountain gorillas has been the seminal experience of my life.

Your practice isn't a bank, and you're not a loan officer. Use these eight strategies to make sure your practice gets paid for services--so the practice owner can pay you.

There's a different kind of pain that comes from making the decision of life or death for a pet.

Mrs. Smith is on the phone again. Someone from your practice left her a message.

Q. What is VoIP? Should my practice consider switching our traditional phone system?

A handout that explains to clients why pets taking medication need to be monitored.

Your practice is unique. Maybe you offer a service others don't, or maybe you just do it better. But if you don't tell clients why you're so special, they just might miss it. And wouldn't that be a shame?

Q. I know we need to pay team members when they attend required training meetings. But what's the legal standard for paying associate veterinarians their salary to attend CE meetings? Where does the practice's responsibility end and the doctor's responsibility to maintain her license begin?

Your enthusiasm should be infectious, not your hospital. When treating disease, make sure one sick animal doesn't turn into many.

Whether from accidents, illness, or euthanasia, pets die every day, often in your hospital. Do you know what to say--and what not to say--to clients before, during, and after a loss?

Put the luxury hotel chain's latest values to work in your practice and increase client satisfaction.

An Easter egg hunt for cash- and candy-filled eggs makes spring cleaning fun for the team at the Maul Road Animal Clinic in Camden, Ark.

A Web site lets you try out your dream career on your next vacation.

With dedication, training, and planning you can run a 5K race.

Watch for these warning signs and welcome sights to be sure your new practice is a keeper that'll keep you happy.

You're good, and you know it. Now's the time to show it.

Creating unity among clients whose pets have passed away helps solidify their bond to your practice-and shows great empathy.

Read how competing veterinarians wound up in the same band.

We get into deeply seated patterns of thinking and acting, and at some point we lose sight of other possibilities and opportunities.

If you don't have a strong desire to be wealthy, you're in good company in the United States.