Expert Interviews
Video: Speak in client terms
It's important to make clients understand how all of your amazing gear and training benefits their pets.
Video: Why should you care about practice fees?
Practice owners aren't the only ones who should worry about fees. Here's why they should matter to all veterinary team members.
Chapter 5: How can I analyze my true operating profit?
Chapter 5 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"
Chapter 3: How can I determine my practice's true profitability?
Chapter 3 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"
Chapter 6: What resources can help me calculate profitability?
Chapter 6 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"
Chapter 2: What is the buyer buying?
Chapter 2 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"
Chapter 7: Think you have a No-Lo Practice?
Chapter 7 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"
Is your practice as profitable as you think?
Dr. Karen Felsted says many owners aren't aware their practices are undervalued until it's too late.
Case 3
Chapter 4: What common items must be adjusted?
Chapter 4 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"
Video: The new work-life balance
What it means to work in the veterinary field has changed over the course of a generation.
The dvm360 Five - Episode 18
This edition of the Five covers the Year of the Veterinarian, food-animal antibiotics, veterinarians' most important skill outside of medical know-how, and more.
Video: Robin Downing's biggest exam room "oops"
In this video Dr. Robin Downing recalls an incident that took place while lifting an uptight dog onto the examination table.
Video: Build relationships with clients and their pets
In this video Karyn Gavzer points out that the emotional aspect of dealing with clients is extremely important.
Veterinary Voices: Who was your most memorable patient?
Trista Clarke, RVT, recalls a favorite patient.
Veterinary Voices: What is the greatest threat to the profession?
Gina Toman, RVT, describes what she considers to be the biggest threat to the veterinary profession.
Veterinary Voices: Creativity and innovation
Nancy Soares, VMD, describes some creative steps her clinic took to solve problems.
Veterinary Voices: What was the best professional advice you ever received?
Emma Feuell, RVT, shares the best piece of advices she's received.
Veterinary Voices: What part of your work do you enjoy most?
Practice manager Affie Fakhrai describes her favorite aspect of her job.
Veterinary Voices: What was your worst day at the clinic?
Thomas Walker shares the story of his worst day at the veterinary clinic.
Video: Interview with the Animal Medical Center's Kathryn Coyne
The Animal Medical Center turned 100, and its new CEO Kathryn Coyne talks about its future.
Video: Inventory as a percentage of revenue
Helpful tips on the financially important topic of inventory control.
Video: Dr. Ernie Ward says wowing clients is easy
Great customer relations needn't be costly.
Veterinary Voices: What would you advise a new graduate?
Laura Call, LVT, offers advice to new graduates.
Veterinary Voices: What makes a good veterinarian?
Dr. Diana Blessman discusses what makes a good veterinarian.
Veterinary Voices: What changes in veterinary medicine do you hope will occur in the next 50 years?
Renee Spencer describes the changes in veterinary medicine she'd like to see in the next 50 years.
Adrienne Dunvan recounts the greatest professional advice she's ever received.
Thomas Walker recalls his most memorable patient.
Donna Bauman, CVPM, describes the favorite part of her work.
Critical care tools
Watch how Dr. Tim Crowe uses these three innovative tools in his critical care patients.