Expert Interviews
Improve back-to-front communication
A simple tip for at-a-glance identification on patient charts.
Video: Stay sane during the building process
The construction process contains a great many variables. Stay informed to avoid surprises.
The dvm360 Five - Episode 27
In this edition of the Five, we hear from Drs. Marty Becker and Richard Ford (both appearing at CVC Washington, D.C.) and dvm360 Senior Editor Brendan Howard lays down the news.
Top 10 ways to increase turnover
Denise Tumblin, CPA, shares the top 10 ways to make your staff turn tail.
Video Q&A: Do I need a bonded contractor?
Veterinary architect Mark Hafen previews his upcoming hospital design video primer.
Video: Young cats with upper respiratory disease
Is it herpesvirus? Is it a bacterial infection? Drs. Little and VanVranken discuss how to handle these cases.
Video: Surgery savvy
Drs. Joseph Bojrab and Philip VanVranken talk about surgical technique, suture choices, and more.
Video: Marty Becker and the woman with the perfect dog
Dr. Becker shared a priceless moment with client and patient.
Age, style, personality: What's to blame for team conflict?
Blaming superficial differences for team conflict may be too easy. The causes require specific resolution.
Convert social media skeptics
Is your practice owner a social media skeptic? Hospital administrator Brenda Tassava, CVPM, CVJ, says you can show him or her the light as long as you know the right stats.
Special report from NAVC: Update on NAVTA's veterinary assistant certification
The first NAVTA-approved veterinary assistant examination will be administered this spring.
The dvm350 Five - Episode 26
In this episode of the Five, reported on site at the North American Veterinary Conference, we get the latest news, plus hear tips on horse handling, social media and more.
Parasite prevention tip from the North American Veterinary Conference
The way team members talk to clients has a lot to do with whether pets will suffer from fleas, ticks, heartworms, and other parasites.
Video: Communication tip from Shawn McVey at NAVC
How veterinary employers can avoid committing 'character assassination" of their team members.
Videos: Associate fears about veterinary practice ownership
Three Veterinary Economics Editorial Advisory Board members share their thoughts on why associates fear to buy and how practice owners can help change that.
Video: New graduates are responsible for profitability
Practice profitability should be on the mind of new associates, says Dr. Michael Andrews.
Top 10 ways to sell yourself short
Dr. Robin Downing outlines sure-fire ways to self-sabotage.
Should I remodel instead of building a new facility?
Building a new facility may seem daunting; remodeling may seem messy. Dan Chapel, AIA, weighs in on both sides.
Video: Does allowing cats outdoors help treat inappropriate elimination?
Drs. Susan Little and Pete Van Vranken discuss options for managing cats with this inconvenient disorder.
Go with the flow when working with cats
As with riding a wave or a bucking bronco, sometimes it's just best to move in conjunction with a cat rather than work against it.
Video: The worst ethical breach in the veterinary profession
Though you may feel it in their best interest, not being completely forthcoming with information about a client's pet may lead to trouble.
Managers: Be a mentor, not a friend
A professional environment is not the place to allow friendships to sway opinion.
Opperman video: Managing employee conflict
Adhere to policies and keep lines of communication open.
Trends in veterinary medicine and how this impacts your practice
Trend #1: The Recession, chapter 1 of a four-part web presentation by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic issues.
Top scheduling and staffing tip
Teams can stay ahead by taking charge of appointments.
Trend #4: Management of veterinary practices
Chapter 4 of the four-part web presentation "Trends in veterinary medicine and how this impacts your practice".
Trend #3: Student debt
Chapter 3 of the four-part web presentation "Trends in veterinary medicine and how this impacts your practice".
Trend #2: Fees, transactions, and use of veterinary services
Chapter 2 of the four-part web presentation "Trends in veterinary medicine and how this impacts your practice".
Video: An alternative ownership option
Nonveterinarian ownership is a mutually beneficial option.
Team members: Know your worth
Team members need to realize that they are an integral part of any veterinary practice.