Expert Interviews

This tip from Firstline Live helps veterinary team members stay positive in the face of negativity.

With today's generation of mobile phone users, that number, including area code, is crucial.

Running water not only sounds nice, it filters the air.

When a doctor does too much, use this strategy from Shawn McVey and Firstline Live at CVC in Kansas City.

dvm360 content director Marnette Falley shares three tips from a session led by veterinary architect Dan Chapel, AIA, at the Veterinary Economics Hospital Design Conference that will help you cut the clutter, improve your work environment, and make a good impression on clients.

Interactive sessions and new perspectives about communication skills and conflict management strategies top the list of benefits for attendees at the Veterinary Economics Managers' Retreat.

It's important to make clients understand how all of your amazing gear and training benefits their pets.

Practice owners aren't the only ones who should worry about fees. Here's why they should matter to all veterinary team members.

Chapter 5 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"

Chapter 3 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"

Chapter 6 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"

Chapter 2 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"

Chapter 7 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"

Dr. Karen Felsted says many owners aren't aware their practices are undervalued until it's too late.

Chapter 4 of the seven-part web presentation "Is Your Practice As Profitable As You Think?"

What it means to work in the veterinary field has changed over the course of a generation.

This edition of the Five covers the Year of the Veterinarian, food-animal antibiotics, veterinarians' most important skill outside of medical know-how, and more.

In this video Dr. Robin Downing recalls an incident that took place while lifting an uptight dog onto the examination table.

In this video Karyn Gavzer points out that the emotional aspect of dealing with clients is extremely important.

Trista Clarke, RVT, recalls a favorite patient.

Gina Toman, RVT, describes what she considers to be the biggest threat to the veterinary profession.

Nancy Soares, VMD, describes some creative steps her clinic took to solve problems.

Emma Feuell, RVT, shares the best piece of advices she's received.

Practice manager Affie Fakhrai describes her favorite aspect of her job.

Thomas Walker shares the story of his worst day at the veterinary clinic.

The Animal Medical Center turned 100, and its new CEO Kathryn Coyne talks about its future.

Helpful tips on the financially important topic of inventory control.

Great customer relations needn't be costly.

Laura Call, LVT, offers advice to new graduates.