Expert Interviews

Great customer relations needn't be costly.

Laura Call, LVT, offers advice to new graduates.

Dr. Diana Blessman discusses what makes a good veterinarian.

Renee Spencer describes the changes in veterinary medicine she'd like to see in the next 50 years.

Adrienne Dunvan recounts the greatest professional advice she's ever received.

Thomas Walker recalls his most memorable patient.

Donna Bauman, CVPM, describes the favorite part of her work.

Watch how Dr. Tim Crowe uses these three innovative tools in his critical care patients.

Give your clients what they want, as long as it's not too outlandish.

Behaviorist Gary Landsberg tells you how to identify trainers that use positive practices, not punishment, to teach desirable behaviors in pets.

Dr. Gary Landsberg explains how the first clues to an underlying illness often manifest as behavioral signs.

Veterinary behaviorist Gary Landsberg gives practical options for approaching a sensitive issue.

We've got the latest in the veterinary world, including antibiotic resistance, new legislation on boarding policies, and more.

Managers: You must follow through in order for your veterinary practice to thrive.

Bulk purchases can be a good deal. Here's how and when.

Dr. Robin Downing summarizes ways to take your own career in hand.

Team members will feel more involved with change if made aware of the background processes.

Getting a spring back in your step may be as easy as talking to management.

Drs. Pete VanVranken and Gary Landsberg discuss the practical application of behavior medicine in everyday practice.

Taking the BizQuiz? This is the answer to question 6 of "Are you being compensated fairly?"

How a clinic positions itself is as important to potential incoming associates as it is to clients.

An interview with U.S. Congressman Kurt Schrader, DVM.

By endorsing products you actually use, you're performing a valuable marketing service for your practice.

HR needn't be a headache. Here are some easy ways to make sure it's not.

Making the change from veterinary assistant to credentialed technician requires an investment of time and money - but it's worth it.

With a little sewing ability, you can turn a few simple materials into a supportive, customizable dog harness.

News on the oil spill; on-site reports from Times Square and the Kansas City Zoo.

Checking in on patients following a visit is a great practice builder.

Pet owners need to compare apples to apples when comparison shopping.

NCVEI CEO explains how life goals must work hand in hand with career objectives.