Expert Interviews
5 questions to ask yourself when deciding whether to price-match
Price-matching is a practice with many subtle implications. Consider these questions to determine its value in your clinic.
Top 10 ways to impress clients
Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.
Video: Fluoroscopic-guided nasojejunal tube placement: A masterful, minimally invasive feeding method
Dr. Matthew Beal discusses an exciting new technique that allows enteral nutritional support in critically ill veterinary patients that can't tolerate gastric feeding because of severe vomiting or a risk of aspiration pneumonia.
The best veterinary flooring materials
Spending the time to get every detail of construction right will pay off in the long run.
The top quality in a team member
Some aspects veterinary care can be taught. Other come naturally but are also extremely valuable.
Need to cut expenses? Here's where to look first
Analyze these key areas of your practice finances and identify potential savings.
Top 10 ways to hold a disastrous team meeting
If you want your team meetings to be a pointless waste of time, just follow these 10 easy steps.
Tips for fighting Internet pharmacies
Online pharmacies aren't going away. Be proactive in counteracting their effect on your bottom line.
Case 8
Case 8, Answer 2b
Case 8, Answer 6b
Video: Save a life! Perform thoracocentesis when you need to
Dr. Scott Shaw thinks you'll do more good than harm if you don't shy away from this life-saving procedure, especially if it's needed before transporting a patient to a referral center.
Video: A prescription for acral lick dermatitis
Dr. Thomas Lewis discusses this irritating dermatologic disease.
How multi-practice owners and managers can succeed
In the correct situation, a multi-practice manager can be a major asset to an owner, provided everyone is on the same page.
Want to prevent more parasites? CAPC can help
CAPC is an amazing resource. Is your clinic taking full advantage?
Turn phone shoppers into customers
Callers are customers-in-waiting. Make sure you show them the care you would someone standing in your clinic.
Top 10 ways to burn professional bridges
Do you want to make a great impression and bond with your veterinary teammates? Then don't follow this advice!
Top reason to involve senior staff in the hiring process
Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.
Why should veterinary practices offer payment options?
Providing your client base with payment alternatives can be a win-win situation.
Help clients handle problem pet behavior
Expert advice on pet behavior management.
Image Quiz: Chronically pruritic and odoriferous ears in a basset hound (Sponsored by Intervet/Schering-Plough Animal Health), Answer D
A young, adult basset hound presents to you for evaluation of chronic recurrent ear pruritus and a strong "musty" odor. Which of these diagnostic tests would be most useful initially? This is Answer D from the quiz.
The dvm360 Five - Episode 34
The veterinary news, medicine and business information you need right now.
Image Quiz: Ophthalmology-Chronic tears in a springer spaniel
Incorrect answer for Image Quiz: Ophthalmology-Chronic tears in a springer spaniel
Video: Is lipemic serum really a clinically relevant finding in dogs?
Find out from Drs. Pete VanVranken and Richard Ford in our Specialist in the Spotlight video series.
Compassion fatigue in the veterinary clinic
Being so vested in your career can have negative effects. Learn what to look for from an expert.
Don't sidestep difficult people
Conflict avoidance won't solve problems in your clinic. Confront difficult situations and move on.
Employee theft: It happened to me (Part 2)
Do you think your staff would never betray you? Neither did these veterinary professionals.
