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It's time for evidence-based continuing education for CSRs
Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed
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Lessons from Eli: A veterinarian's perspective on pet love and loss
On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book
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Guiding pet owners through end-of-life decision-making
Helping owners assess their pet’s quality of life is an important part of the end-of-life decision making process
The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
Veterinary visits decline as clients face rising costs, data reveals
A white paper by Vetsource found that the time between client visits increased by 48% from 2023 to 2024 compared to 3 years ago.
Understanding anticipatory grief in pet owners
Learn about caregiver burden, how to improve communication with clients, and why their decision-making is affected by a pet’s end-of-life journey
