Flowchart: How to talk about preventive care plans

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Train your team on how to talk wellness packages with clients using this sample flowchart.

When giving clients information on the preventive care plans you offer-and their many benefits-it's crucial to cover all the necessary details. Download this sample flow chart and use it to create your own phone protocols for any client communication situation. 

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Angela Elia, BS, LVT, CVT, VTS (ECC)
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