Learn to fight pets' fear More than 15 hours of in-person training, coming up soon!

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Check out these resources, join the pet happiness revolutionand tell us how it's going!

Here at dvm360, we believe wholeheartedly that Fear Free strategies can convert your patients into advocates for your veterinary practice. The success stories we hear are just amazing. Dogs who used to whine all the way to their veterinary practice now fight to get in. And the teams that work this seeming miracle say they've never been happier. Stress is down, and business is up.

Interested in joining this pet happiness revolution? We're updating the Fear Free Center on dvm360.com-sponsored by Boehringer Ingelheim, Ceva, and Elanco-all the time. So you can always find another quick tip or a dose of inspiration there. Or, even better, join us live at CVC Kansas City, and attend the terrific sessions listed below. We're also putting together an informal gathering for folks attending the convention who are excited about these ideas to talk to each other-and the dvm360 team-about what they've tried and how it has worked. If you'd like to chime in, just send us a note, and we'll give you the details about where to meet up.

CVC Kansas City-August 28-31

dvm360 Full Circle session

> Catering to cats: Medicine, management, and money. Dr. Ilona Rodan, DABVP (Feline Practice); Dr. Ruth MacPete; Heather Prendergast, RVT, CVPM

Behavior sessions

> Behavioral tips to implement in your practice that take less than 5 minutes. Dr. Emily Levine, DACVB

> Canine body language. Dr. John Ciribassi, DACVB

Feline medicine sessions (Program coordinated by the American Association of Feline Practitioners)

> Understanding the cat and owner: Getting them back into your practice. Dr. Ilona Rodan, DABVP (Feline Practice)

> Housing cats at your practice: Preventing problems for staff and cats. Dr. Ilona Rodan, DABVP (Feline Practice)

> The Cat Friendly Practice: A win-win-win for you, cats, and clients. Dr. Ilona Rodan, DABVP (Feline Practice)

"Why and how to create a Fear-Free practice" a special symposium sponsored by Boehringer

Dr. Marty Becker co-hosted a special Fear Free symposium at CVC Washington, D.C., and gave veterinarians and team members tips and strategies for reducing pets' stress during visits. Ingelheim, Ceva, and Elanco

> Fear-Free tools to transform patient interactions, boost visits, and enhance your practice. Dr. Marty Becker

> Fear-Free techniques: Clinical behavioral evidence that they work. Dr. Lisa Radosta, DACVB

> Modern Love-Making pets happy at the veterinary hospital. Dr. Jonathan Bloom

Technician Program

> How anthropomorphism, communication, and learning theory change patient perceptions of common procedures (Part 1). Melissa Spooner, LVT, VTS (Behavior), BS, KPA-CPT

> How anthropomorphism, communication, and learning theory change patient perceptions of common procedures (Part 2). Melissa Spooner, LVT, VTS (Behavior), BS, KPA-CPT

Clinical Techniques Course

> Force-Free, Fright-Free, Fight-Free Veterinary Care. Melissa Spooner, LVT, VTS (Behavior), BS, KPA-CTP

The Veterinary Economics Hospital Design Conference, Kansas City, Mo., August 26-28, 2015

The nation's leading architect for veterinary patient-centered, Fear-Free Practice design-Heather Lewis, AIA, NCARB-presents a special session and a workshop at this year's Hospital Design Conference. 

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Gianluca Bini, DVM, MRCVS, DACVAA
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