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Scripts for confident client conversations

Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.

These professionals are working to promote the profession, provide service to their communities, and make a difference in the lives of patients and clients

Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.

The findings include the fact pet owners face high stress over specialty care costs, underscoring the need for better communication and financial education in veterinary services

Education is important and reminders are key for keeping patients safe during the holiday season