Client Relations & Marketing

How teleconsultation between primary care veterinarians and nutrition specialists can conquer geographical limitations on patient care.

Make sure your veterinary clients small acts of kindness are noticed.

We can do better than, Look, it doesnt mean your dog has a tick-borne disease, but it doesnt not mean that.

Veterinary medicine in the real world rarely follows what youve studied in your textbooksoften because of two human variables: yourself and your clients. Here are some tips on how to gain confidence, own your expertise and communicate effectively about three different topics and procedures youre sure to encounter as a newly-minted associate veterinarian.

You're the hello and goodbye to every client, and the guiding hand of the veterinary practice. Here's how to make sure you're being the best you can be.

Veterinary team members made mistakes in this fictional case study from Fetch dvm360 educator Bash Halow, LVT, CVPM. But was the doctor more interested in blaming than finding solutions?

Fixing behavioral problems in patients starts with removing inciting stimuli.

On Christmas eve, do you want to be visited by the Ghost of Opportunities Past? Then it's time to check out tips from these inspiring contest winners trying to talk clients and your practice management into forward booking.

You know how important good behavior is for dogs and puppies, even though your veterinary clients might not. What better way to bring it up than social media?

As practice manager, I could see that both interdepartmental interaction and veterinary client marketing were suffering. Social media to the rescue!

In the latest installment of "Old School, New School," we ask the question: Where's the line between appropriately righteous indignation about pet owners' choices and getting really judgy about those choices? Dr. Codger and Dr. Greenskin seem to differ. Where do you fall?

These treats are not only dog approved, they're waistline-friendly, thanks to Dr. Ernie Ward.

Youve made the leap of faith to implement retail in your practice. Now what? Here are some inspirational photos to help get you started.

Don't die on the hill for your dwindling in-house pharmacy. See whether this doctor's story could help win your veterinary practice a victory in the coming years.

We dont mean for this to be a kick in the teeth, but do you have a social media plan for talking about National Pet Dental Health Month with your veterinary clients? Try out these five tips in February, and then keep the dental education (and income) rolling all year long.

Prioritize saving teeth with veterinary clients with a new acronym for dental work: COPAT.

Bladder stones? Urinary stress? Urine luck. Dig in to these diets to tackle three conditions in your veterinary patients.

If your veterinary practices current dental procedure marketing methods seem a bit long in the tooth, brush up on some new approaches.

And they are! Here's a sneak peek at newor newly exhibitingproducts and services at Fetch dvm360 San Diego next month.

Dr. Kathryn Primm says you can get the clients you want and only the clients you want.

It's no secret: Many of our readers believe an engaged mind makes for a healthier pet. Here's what your peers are seeing in practice, based on the 2017 dvm360 Clinical Updates: Pet Enrichment Survey.

Dr. Eleanor M. Green will talk about how telemedicine can be applied to veterinary medicine at Fetch dvm360 conference in San Diego.

Old age isn't a disease. Let your veterinary clients' own aging dog help them see cognitive, pain and joint issues that can be helped.

These classes are an easy way to integrate behavior counseling into your practice, and create life-long bonds with new patients.

Your patient's fight or flight response has kicked in. Help veterinary clients understand why drugs might be the answer.

Real fulfillment for a beloved pet is more than food, water and shelter. Today's veterinarians like you are helping loving pet owners create home environments of curiosity, challenge and socializing for cats, dogs and more. Share the wealth with your own clients with these sample Facebook posts and tweets.

The holidays are coming, which means questions and concerns about traveling with pets will be coming too.

Retail in your veterinary practice: Is it worth it? Veterinary professionals opinions often collide on this. But when it comes to promoting enrichment for patients, retail may be your best bet.

Every pet and client have a story, and you become a part of their story the minute they enter your practice. Heres a closer look at narrative medicinea fast-growing medical field with the goal of understanding the stories of those around youand how it can help your patients, your clients and even you.

Facial recognition is the latest and greatest technological feature phones have to offer. But what if that same technology was applied to your veterinary patients or your own pets?