Practice Management

List of stories written by authors whose last name starts with G-J in January through December of Veterinary Economics.

Dr. Eb Rouge sat at his desk sorting his mail and bills. His habit was to have an ongoing conversation with himself.

Tip No. 1: Place an ad where top applicants are likely to look.

People I meet often believe that, because I completed veterinary school, I should know everything about every animal that God created. News flash: It isn't so.

We'd like to announce a community award my practice won, but I'm not sure how to present it to the media. What's the best way to hand off a story idea to the press?

Use this mystery shopper form to get critical feedback about your service.

The November cover-model hamster, Peaches, found a home in a Kansas City area elementary school. See Peaches' photo exploits here!

How much do I pay a part-time associate who's certified in acupuncture?

I'm interested in investing. What stocks should I buy?

I hear from 20 or more veterinarians every day, most of whom want to tell me about the economic downturn in their area and the fact that clients just are not coming in as frequently, so their revenues are down.

Can I pay a practice manager salary and not pay her overtime, even though she handles technician and receptionist duties?

Complacency is a terrible disease.

Danger lurks at every turn in equine practice. Here's how to stay safe.

VBMA chapters train students on customer service, negotiation, leadership and management skills.

As various associations adopt guidelines or standards of care for the practice of veterinary medicine, a concern exists that they will be interpreted as current standards of practice by state regulatory boards and the attorneys general who represent them before they have been accepted by the masses.

Last night I received a phone call from the doctor who provides routine veterinary services to a dairy herd where I do the ration balancing. This herd is experiencing some problems with fresh cows, and the doctor performed some blood testing in an attempt to obtain clues regarding the cause of these problems. The blood work revealed moderately low albumin levels in most of the six dry cows he tested. This suggests low protein intake.

When team members go from rolling with the punches to rolling their eyes, don't ignore it.

"Celebrating makes people feel like winners and creates an atmosphere of recognition and positive energy." ... say Jack and Suzy Welch, co-authors of Winning (Collins, 2005).

What can I do to get my employees to stop abusing sick days and show up to work on time?

A grouchy client leaves the practice with a smile on her face. A co-worker finishes inventory 10 minutes earlier because you offered a helping hand. Those may seem like small accomplishments, but Nancy Allen, practice manager at Olathe Animal Hospital in Olathe, Kan., says these efforts deserve a thanks.

Photos of a new feline breed and a cat with braces.

Use this tool from Benchmarks 2007 to gather information about other practices in your area.

Dental care is an everyday endeavor.

You can sense whether employees are happy in an office the moment you walk in the front door. The most noticeable characteristic is the level of energy and emotional commitment that employees exhibit. Even a casual observer can feel the difference when walking the halls.

It has been said that 90 percent of all American families are dysfunctional - a major socioeconomic issue that permeates human domestic life.

Click on the link to learn more about this invaluable practice resource.

Monument, Colo. - A nationwide DVM survey is targeting the single largest expense to veterinary practices - inventory management - to better understand challenges and opportunities to improve business performance.

Despite the financial incentives, most students enter practice right after graduation.

'Betty, call Junior. I think I want to start a dispensary.'

When is it legal to search veterinary team members' lockers?