Practice Management
Pouncey Tract Veterinary Hospital in Glen Allen, Va.
Dr. Brad Zubowsky had a plan to own two hospitals ...
Why clinic mascots could be a bad idea
The clinic cat may be sweet, but she's also a safety hazard.
11 ways to boost your equine practice's value
A major portion of the value of your practice is based on profitability. So to increase your practice's value, it's important to manage your profits, revenue, and expenses.
Look to the lizard
Why not make medical adhesives as sticky as a gecko's foot?
I cannot tell a lie
Actually, clients and team members can, says survey.
Bullying can be worse than sexual harassment
Victims of workplace aggression report more stress, less satisfaction with their jobs.
DVM launched into space
Veterinarian-turned-spaceman in orbit for fourth time.
The benefits and challenges of paperless practice
What to consider before going electronic.
Phone script 4: A canine cleaning
Evaluate receptionists at your clinic and others with this downloadable Excel document.
Phone script 2: Neutering/declawing a cat
Phone script 3: Puppy advice
Phone script 6: Spaying the cat
Downloadable phone scripts
Evaluate the phone skills of receptionists at your clinic and others with these downloadable Excel documents.
Phone script 5: Frequently urinating feline
Negative evaluation of practice
Look at one practice's poor work on "Phone script 1: Boarding the family pets."
Phone script 1: Boarding the family pets
A new spin on 6 marketing musts
See a step-by-step guide to creating ads, business cards, brochures, educational kits, and a Web site.
Projectile's new lead singer passes away
Dr. Tom Arand won a contest to head Projectile at last year's CVC Central.
American Red Cross has pet first aid
A link to information on pet first aid from the American Red Cross.
2008 Hospital of the Year: Traffic-flow system
This flashy system helps the team communicate without saying a word. Photos by Jessica Castillon.
2008 Hospital of the Year: Second-floor plumbing plan
Animal Medical & Surgical Center in Scottsdale, Ariz.
2008 Hospital of the Year: First-floor plan
2008 Hospital of the Year: Surrounding businesses
The neighbors help create an image. Photos by Jessica Castillon.
2008 Hospital of the Year: First-floor plumbing plan
2008 Hospital of the Year: Staff lounge, lockers, mailboxes
Include just-for-team-member features in your new hospital. Photos by Jessica Castillon and Stephen M. Pullen.
2008 Hospital of the Year: Site plan
2008 Hospital of the Year floor plans
Web-only HVAC, plumbing, and general floor plans for this year's Hospital Design award winner: Animal Medical & Surgical Center in Scottsdale, Ariz.
Pet sitter information for clients
Important questions and responsibilities for owners when picking a pet sitter.
The origin of flu season
Scientists discover that the virus hates warm weather.
Veterinarian sues humane society
Tennessee veterinarian says she was fired for speaking out about overcrowding.
