Practice Management

Study shows superstar candidates are better-longer-fits for veterinary practices.

Use old boxes to create disposable litter boxes

Write. Erase. Reuse.

Find out what OSHA wants you to do when a chemical bottle warns you to provide adequate ventilation.

A hard-working veterinary assistant at my practice is having money troubles and turning to payday loans to make ends meet. Our salaries are fair and reasonable for our area and our economy. I'm worried this is a poor personal financial decision on his part. What should I do?

Give this survey to new team members to find out what they think of your practice.

Everything you need-policies, sample scripts, advice-on how to establish a no-gossip policy at your veterinary practice.

Use a fax software program to reduce clutter

Here's how you can establish a no-gossip policy at your veterinary practice today.

Put the "hang" in coat hanger.

Here are some strategies for veterinarians and veterinary team members to manage emotional reactions.

Use this sample script to help team members comply with a no-gossip policy.

Use this sample script to prepare veterinary team members who report policy violations on how to handle confrontations.

If you're the boss, be aware of how your behavior affects your employees' productivity.

What's the best way to compensate on-call technicians? Should we pay them simply for carrying a phone at all times?

Give practice employees the tools to resolve problems on their own. Here's how.

Use a reminder notebook to keep track of team meeting topics

A smart way to reuse human baby bedding

When the economy improves, valuable team members may head for friendlier waters. It's up to you to show them why they should stay with your practice.

A thrifty way to use autoclave tape

Empower and inspire your veterinary practice's employees with a bill of rights for your team members.

Improve productivity by focusing on your core responsibilities and delegating duties to your veterinary hospital staff

DO NOT LINK. FORM ONLY.

Pay attention to first impressions. Provide working interviews. Thoroughly screen your new veterinary practice hires. These best practices can decrease employee turnover.

Intuitive cooperation doesn't work beyond pairs. It's time to be direct with team members and other coworkers.

There are some qualities an associate must have to be a successful practice owner. Then there are other qualities that aren't absolutely necessary but can be taught.

Employment contracts exist even if they are not in writing. The problem with oral contracts is in trying to enforce them. Contracts require a meeting of the minds of two persons followed by some form of payment for enforceability. Employees, although commonly intimidated, must realize they are on equal footing with the employer.

Whether an employee leaves by choice or at your request, turnover costs your practice. There's the obvious cost of advertising for a replacement and the time spent interviewing the various candidates. But there's also the cost of lost productivity during the interim when you're short-staffed.