
Effective Communication - Communication is an Underrated Art

As a leader in your veterinary hospital you have a direct impact on the culture of your practice.

We have all heard of the carrot or stick approach to horse training, or the 2 Ã- 4 approach of getting a mule's attention before training. While these ideas are entrenched in our heritage, they are not generally used; rather, alternatives are sought that will serve the same purpose.

For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do. That is the core definition of training - educating the force on what is expected of them.

How Does Empowerment Relate to the Veterinary Practice?

The phrase most often heard during a recent on-site consultations was "We're so short staffed." That had become the justification for the pace of work. After reviewing the schedule and the percentage of income spent on staff salaries and benefits, it was obvious that the hospital was not really short-staffed, but it is mis-staffed.

Why Create a Code of Honor?

Technical Team Members: How to find them, and how to keep them. Discussions will include position advertising, candidate interviewing, candidate selection, employee training, and position constructions.

Tomorrow is the first day of the rest of our lives. Let's make a difference!

Successful Steps to Managing Up

How pay affects the job satisfaction of associates and others. Flexibility is a factor, too.

The lowdown on which species veterinarians and veterinary team members prefer to work with, why-and if it matters.

You may trust your employees, but are you certain there are no thieves among your staff? Here's a look at how veterinary practices are dealing with theft-and the warning signs you should look for.

The benefits of continuing education-a more qualified team and motivated employees are among them.

More veterinary hospitals than ever are sporting new managers to take the load off overworked veterinary practice owners.

Take a tip from an equine veterinarian who bumped up his business when he doubled his prices.

Get members of your leadership team on board with changes before implementing them in your veterinary practice.

Protect your veterinary practice from employee embezzlement, forgery, robbery, and more.

Over half a million pets are affected each year by home fires. Learn how to prevent this from happening.

Veterinary team members who feel superior to others at work are more likely to lash out at their coworkers and engage in other abusive behaviors.

A lack of sick days can result in serious consequences for veterinary teams-and for your business.

Find out if you have to file taxes for your paid veterinary internship or summer job.

Client handout: Low-stress veterinary visits for cats

Use this easy method for keeping casts clean and dry

Keep your veterinary practice running smoothly by avoiding these costly hiring blunders.

Team members will feel more involved with change if made aware of the background processes.

Veterinary team members need these three things to thrive at work.

You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real veterinary team

Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.

Empower your veterinary technicians to take over this valuable profit center and help your practice grow.