Practice Management
Why won't it work for me? (Proceedings)
August 1st 2010We have all heard of the carrot or stick approach to horse training, or the 2 Ã- 4 approach of getting a mule's attention before training. While these ideas are entrenched in our heritage, they are not generally used; rather, alternatives are sought that will serve the same purpose.
Effective staff training solutions (Proceedings)
August 1st 2010For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do. That is the core definition of training - educating the force on what is expected of them.
Staffing and scheduling secrets (Proceedings)
August 1st 2010The phrase most often heard during a recent on-site consultations was "We're so short staffed." That had become the justification for the pace of work. After reviewing the schedule and the percentage of income spent on staff salaries and benefits, it was obvious that the hospital was not really short-staffed, but it is mis-staffed.