Practice Management
When tragedy strikes
Two employees dead, one in a car crash another murdered, leaves a practice reeling.
7 steps to intense conversations
Use these seven steps to uncover the discussions that will change your life.
Independent contractor or employee: Do you know?
You had better. The federal government is auditing 6,000 businesses for independent contractor compliance.
HR Web resources
It's tough to keep up with human resources laws and regulations. Take a peek at these Web sites for laws specific to your area.
Keeping an eye on your pet's heart (PDF form)
This form will help clients better recognize and understand heart disease in their pets.
Clinical practice veterinary technician specialties announced
The first certification tests could come as early as next year.
Q&A: Make work less miserable
Our team sees work as 'just a job.' How can I create a more fun-and productive-atmosphere?
Q&A: The pros and cons of surveillance cameras
Should my practice install video surveillance cameras?
Dr. Ernie Ward releases new pet obesity statistics
Overweight pets continue to be a medical problem.
Study seeks to learn if boredom kills
Can you really die from boredom? A recently published study looks into the cliche, "bored to death."
Protecting horses means saving money
Emphasize core equine vaccines with these quick facts.
Q&A: When to add an associate to your team
Are there quantifiable measures I can use to determine whether I'm able to add an associate to my practice?
Red Flags Rule: Practice Compliance
This course is part of a two-course set designed to help veterinary practices not only understand the Red Flags Rule but to provide practical compliance aids and team training. (2 CE credits)
Red Flags Rule: Team Training
This course is designed to help practices fulfill the staff training mandate within the Red Flags Rule. It is not formatted to train the practice owner, manager, or designated privacy officer.
Felsted, Tumblin offer free financial know-how
Popular veterinary management consultants offer advice on new CD.
How to say what you mean
You don't have to zip your lip. Just tune in to body language, tone level, and these other tips.
Technician appointments: Do your part, and reap the rewards
Every team member has a part to play in starting technician appointments at your practice.
Veterinary technician appointment guidelines
Practice manager Kyle Palmer, CVT, offers guidelines for technician appointments, transitioning from technician to doctor appointments, and more.
What is a technician appointment?
Examples of services that technicians can provide by themselves or with little supervision.
NAVC panelists address veterinary workforce trends, student debt
Orlando - How insidious is escalating veterinary student debt?
ProSal: Total compensation statement
Use this Excel spreadsheet to figure out your associate's current total compensation.
ProSal: Crediting doctor production
Use this PDF worksheet to see the most common sources of production income and states whether credit goes to the doctor or the hospital.
Squashing ProSal myths
Learn how ProSal's mix of base salary and production percentage works for associates.
Avoid a wage and hour audit
Q: Will a wage and hour audit happen to my practice?
Managers by the numbers (part 2)
This analysis of veterinary market data shows how many managers practices employ, revenue differences between practices with managers and those without, and what duties managers handle.
Managers: What makes a top performer?
What's a great manager do? What does the practice need to provide to get those results? This package focuses on maximizing managers.
Managers by the numbers
Managers by the numbers (part 5)
Put unused space to work as a central pharmacy
Scattered inventory and inefficient procedures cost you time and money. Here's a solution.
Managers by the numbers (part 4)