Practice Management

National Report -- National Veterinary Technician Week begins today (Oct. 12), honoring veterinary technicians for their work.

The number of pets isn't necessarily the issue. It's employees' ability to care for them that can damage workplace harmony.

This form allows employees to assess their performance at work.

This excerpt from Eastside Animal Hospital's employee manual outlines the practice's bonus program.

Adjust the data in this document to calculate your own bonus plan.

Be careful what you ask job candidates.

Use this form to help you document hiring decisions.

Understand the responsibilities and functions of all individuals employed in your practice.

What types of transitions does a practice encounter?

Working smarter, not harder, should be the mantra of every business today. It seems there's too much to do in too little time.

What's fair when it comes to associate compensation? Owners and associates want to know, and too often each party's understanding of what's fair lies at opposite ends of the spectrum.

Have you ever been asked, "Why re-create the wheel?" It's a valid question and one that you should always keep in mind when it comes to business.

A common mantra that I preach to my consulting clients is "Make sure your practice is centered around the Circle of Care."

Use this fun game to reduce the amount of flies in your facility.

How to handle tough situations in the office.

Make sure your staff knows how to handle the most essential duties.

Here's a hint: Don't flush them down the toilet.

A mixed-animal veterinary clinic holds a large number of distractions for the casual observer.

This bonus program rewards employees fairly.

Follow-through after meetings is a frustrating issue in many practices.

Be flexible to hold onto employee moms and dads.

Pet obesity is a big problem, but you can knock out this debilitating condition.

Keeping employment documents in order helps prevent problems down the road.

To determine how many calories dogs or cats should consume daily for weight loss, the veterinarian must first determine the pet's ideal or target weight.

All team members must pitch in when addressing rowdy pets.

Practice management software can allow your practice to run more smoothly.

Get team members to open up, and open up new possibilities.

Going full circle gives team members input and provides a more comprehensive report.