Practice Management
Bonus program description
This excerpt from Eastside Animal Hospital's employee manual outlines the practice's bonus program.
Quarterly bonus program spreadsheet
Adjust the data in this document to calculate your own bonus plan.
Managers' Monday: Interview do's and don'ts
Be careful what you ask job candidates.
Applicant evaluation form
Use this form to help you document hiring decisions.
Hire, train and retain – advanced personnel management techniques (Proceedings)
Understand the responsibilities and functions of all individuals employed in your practice.
Guiding your team through times of transition (Proceedings)
What types of transitions does a practice encounter?
Common conflicts between associates and owners: What can you do? (Proceedings)
There is anticipation in the air as a new associate (frequently a recent graduate too) joins a practice.
Practical practice tips (Proceedings)
Working smarter, not harder, should be the mantra of every business today. It seems there's too much to do in too little time.
Five myths about associate compensation (Proceedings)
What's fair when it comes to associate compensation? Owners and associates want to know, and too often each party's understanding of what's fair lies at opposite ends of the spectrum.
Human resources mistakes and how to fix them (Proceedings)
Have you ever been asked, "Why re-create the wheel?" It's a valid question and one that you should always keep in mind when it comes to business.
Create an accountability structure that works (Proceedings)
A common mantra that I preach to my consulting clients is "Make sure your practice is centered around the Circle of Care."
Keep the bugs out-and have fun doing it
Use this fun game to reduce the amount of flies in your facility.
Conflict: How to overcome approval addiction
How to handle tough situations in the office.
Watch out for dangerous assumptions
Make sure your staff knows how to handle the most essential duties.
How to dispose of leftover medications safely
Here's a hint: Don't flush them down the toilet.
Misread signal triggers strange gyrations
A mixed-animal veterinary clinic holds a large number of distractions for the casual observer.
A winning bonus program
This bonus program rewards employees fairly.
9 steps to effective staff meetings, implementing change
Follow-through after meetings is a frustrating issue in many practices.
5 scheduling tips for team members with kids
Be flexible to hold onto employee moms and dads.
Fight the giant
Pet obesity is a big problem, but you can knock out this debilitating condition.
Put hiring decisions in writing
Keeping employment documents in order helps prevent problems down the road.
Calculate the calories pets need
To determine how many calories dogs or cats should consume daily for weight loss, the veterinarian must first determine the pet's ideal or target weight.
Solving pet behavior problems is an entire veterinary team effort
All team members must pitch in when addressing rowdy pets.
How to power up your software
Practice management software can allow your practice to run more smoothly.
Managers' Monday: 1-on-1 team member meetings
Get team members to open up, and open up new possibilities.
Managers' Monday: Using 360-degree employee evaluations
Going full circle gives team members input and provides a more comprehensive report.
Cat weight check-in form
Use this form to help clients stay on track with their cat's weight-loss program.
Does exercise create efficient employees?
Investing in a wellness program can save your veterinary practice money.
Managers' Monday: Don't downplay job descriptions
Use them to hire, to evaluate employees, and to keep your practice procedures up to date.
Inclement weather checklist
Dr. Ernie Ward's checklist for preparing a veterinary practice for bad weather.