Practice Management

My receptionist had a certain look on her face. "The lady on Line 1 needs to talk to you. She says it's very important."

Organize and file employees' sensitive personnel documents with these tips.

I'm a new associate, and one of the receptionists hates me. How do I get along with her?

How can we attract high-quality applicants to apply for vacant positions at our practice?

Does the daily grind cause tasks to fall by the wayside? Follow these tips to put the gears back in motion.

This next generation of doctors isn't like us. And that's a good thing.

Going green doesn't have to cost a lot. Here are 7 small-and 4 big-ways to go green without spending a lot of green.

Here's how to make your CE sessions effective for different learning styles.

Hint: The carrot and the stick work for only so long.

Creating a reward system can help cut down on lost or misplaced items.

Tyson only lasted a week in our home, but he left a lasting impression.

More than half of employers expect to raise salaries in next three months, according to survey.

Only 8 percent of small businesses plan to hire in the first quarter.

Just because they're young doesn't mean they're lazy.

Four-ton elephants don't usually mix with Labrador retriever-sized dogs. These two make it work.

If you don't get enough sleep, you're more likely to get sick.

No matter how close you may be with your practice team, keep these things to yourself.

Our mistakes remind us that veterinarians and veterinary technicians and assistants are a step more important than editors.

The first 10 adoptions at participating shelters that day are free.

Corporate sponsors, friends, and strangers can pay college students for their high grades.

Hint: It's not paying employees more money.

Inside info from the judges' meeting room

Why you should brush away dental discounts.

Financially struggling Pennsylvanians line up for 20 pounds of cat food, 40 pounds of dog food.

Eco-friendly goals for clinics.

Four of the five human personality traits are shared by canines.

A story with a potential happy ending of an associate who wants to own and another who doesn't.

Even the best employers are always growing. Here are a few more lessons to learn.