Practice Management

Roadside Veterinary Clinic in Highland, Mich., takes boarding to the next level.

Managers: Take responsibility and ask your team to do the same.

Stories from the Veterinary Economics archives help you overcome your biggest hurdles.

Veterinarians can help clients cope with bad news.

Everybody has a different expense-to-revenue target. Here's how to make sense of it all.

Environment plays large part in choice between working and being a stay-at-home mom, study shows.

Angie's List expands to include physicians, dentists, pharmacies, and health insurers.

Use this form if you accept held checks from clients.

Are you a veterinarian who checks e-mail and phone messages during the family road trip?

Few adverse effects linked to Ground Zero exposure.

Incentives help staff members shape up, stop smoking, and control their weight.

First, veterinarians can address the client worries, then go from there.

Banning your team members from the Internet might backfire.

At the same time, the percentage of larger companies audited is down from 2005 to 2007.

Prices on wholesale goods up 1.8 percent; pet food and energy prices climbing

Dr. Ernie Ward's daytime TV segment addresses canine behavior problems

About 50 percent say the practice owner or manager is a good boss or the best boss they've ever worked for.

But women in veterinary, medical professions report less resentment, more contentment

If you start every day with a steaming cuppa joe, this report is good news.

Task force determines attainable practices.

A recent study shows that working overtime increases the likelihood you'll suffer from anxiety and depression.

3 tips to bring world-class Disney customer service to your clients.

These audits can cost you, so be sure you correctly classify your employees.

You might be entitled to overtime pay even if you hold a degree or have "supervisor" in your title.

Owners who seek to avoid conflict by meeting challenges head-on actually become part of the problem.

People make your practice a success, so take care of your team members-and earn a profit too. Try these 3 ideas.

Now, I've known Jim Panzee for years. You couldn't teach him to peel a banana.

The Hospital Design Merit Award winner of July 2008 won before, back in 1969. Read that old article here and compare the old Woodford Veterinary Clinic with the new Woodford Equine Hospital in Versailles, Ky.

Are your exam fees in line with high-performing hospitals?

Believe it or not, complaints can bond pet owners to your practice-if you handle them effectively.