Practice Management

Now, I've known Jim Panzee for years. You couldn't teach him to peel a banana.

The Hospital Design Merit Award winner of July 2008 won before, back in 1969. Read that old article here and compare the old Woodford Veterinary Clinic with the new Woodford Equine Hospital in Versailles, Ky.

Are your exam fees in line with high-performing hospitals?

Believe it or not, complaints can bond pet owners to your practice-if you handle them effectively.

Owners: Prepare your relief doc for success

Surf the Web for valuable resources to help you do your job better.

You've written your masterpiece-your equine practice's mission statement. So now what do you do with it?

An interactive map showing event details for the Companion Animal Parasite Council educational road trip July 22 to Aug. 7.

When the dust clears around this place, maybe I'll find my trash can-and a new sense of perspective.

In this week's blog, Dr. Fitzgerald asks you to consider how you come across to your clients.

Increased equipment-buying incentive expires at year-end.

Officials say the trainer of Kentucky Derby-winning Big Brown administered too much bronchial dilator to another horse.

Want to keep your team members? Let them head to work with their dogs--or fish.

Court rules that Leona Helmsley's dog, Trouble, will receive just a fraction of what the billionaire designated in her will.

If your kid's working this summer, read this.

New study finds female professionals are juggling work life and family life.

Lots of people are blogging, so maybe you should too.

Pet participation is the latest wedding trend.

BluePearl Veterinary Partners Inc. say their partnership offers a new paradigm in veterinary medicine.

International organization and Chinese authorities look for other ways to stem the rabies threat.

A veterinarian's gender doesn't matter to 75 percent of staff.

I get along just fine as the only male on the Veterinary Economics staff. In the increasingly female veterinary profession, can you relate?

See the relevant bits in federal law about asking questions of employees dealing with DEA-controlled substances.

A discussion guide with real-life client complaints and role-playing scripts to soothe pet owners.

Make prescription refill requests easier on clients and receptionists with these easy-to-use prescription refill pad pages.

Research from Cummings School of Veterinary Medicine also warns of impending shortage of doctors.

Dr. Robin Downing talks about the destructive storm and its aftermath in her small town.

Involving your team members in the process is a better way to hire.

Top five reasons for needing a breather from work.

Want to be a successful equine practice owner and still have a life? Start by communicating assertively and laying old stereotypes to rest.