Business

When the client cant pay, know what to do and say. Expert and CVC speaker Danielle Russ, BS, BA, AS, LVT, says that there are silver linings you can give to these bleak situations.

The customer controls more of your veterinary practice than you think. Its time to sort out your priorities and understand what will fix that 20 percent loss of clients most businesses experience.

Demographic factors correlate with shorterand longerveterinary loan payback periods.

It’s virtually impossible for a veterinary practice to be successful without cash flow. Having a steady income means owners can maintain the day-to-day business, make smart investments, and plan for future growth.

The perfect way to end a long day at the Western Veterinary Conference is with a cocktail or an ice-cold beer. There’s no shortage of hotspots in Sin City, and many are within minutes of the conference location! Here’s where you’ll find some of the best drinks close by.

This architect-and-veterinarian, husband-and-wife duo marries functionality and design in a two-story, eco-friendly, open-concept clinic.

McGregor Boulevard Veterinary Clinic in Fort Myers, Florida, the Veterinary Economics Hospital Design Competitions 2017 General Practice Hospital of the Year winner, may look tan, but its actually very green. Find out how the team put its eco-friendly philosophy into practice.

Spell out some major causes of ocular discharge for veterinary clients with a little guidance on whether it's an emergency or something for the next wellness visit.

DEK One of our favorite exotic vets sits down to talk with us about her new book, the big pet-killing mystery she solved, and explain why it's awesomeand sometimes nerve-rackingfor cat and dog vets to treat exotics. (Bonus tip: Oral penicillin kills rabbits, folks. Beware!)

So you’ve got your ticket to Las Vegas for the Western Veterinary Conference next week, and your schedule of sessions is all lined up, but what are you going to eat while you’re there?

Despite the ubiquity of big-box-store loss-leader promotions, there is a future for flea, tick and heartworm preventive sales in your veterinary practice.

Give brave pet owners this handout for tackling tick infestations on their pets at home.

If you find your veterinary practice struggling with less-than-stellar customer service ratings, these 6 tips can help get your team back on track.

Sure, your job title is veterinarian. After all, you do care for animals for a living. But what else do you do on any given day? These job titles also ring true to much of what you do every day.

Are your veterinary clients kinda "meh" when it comes to flea control? Here are the most motivating factors to consider the next time you make recommendations.

From Time is money to Money cant buy happiness,, here are some huge money-centered myths that I believe veterinary associates should cash out soon

Have your veterinary clients try these tips for more peaceful pooches.

Show these gentle, fluffy giants some love with these breed of the month social media posts.

Whether a veterinary client's pet is getting a cancer diagnosis, the pet owner is managing a chronic condition such as allergies or they're visiting you for the very first time, heres how to nail best practices to show off your financial savvy when it comes to payments and, maybe, encourage folks to look into pet insurance down the line.

Gary Glassman, CPA, shares an encouraging five-year trend.

Ask the dvm360/VHMA Practice Manager of the Year: Our solo practice is growing rapidlyI need advice!

Rather than label the neighboring veterinary clinic Enemy No. 1, consider banding together to eliminate a shared threat.

Maine and Virginia top the list of the most pet-friendly states in the United States. Does your state rank in the top 10?

Your clients may be fonder of Goldie's golden locks than you imagine. So we before you shave that gorgeous mane for an ultrasound exam, make sure you educate veterinary clients about their pet's new haircut.

Dont panic. Practice management guru Shawn McVey has advice for keeping things professional instead of personal.