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Choose your own payment adventure
February 24th 2017Whether a veterinary client's pet is getting a cancer diagnosis, the pet owner is managing a chronic condition such as allergies or they're visiting you for the very first time, heres how to nail best practices to show off your financial savvy when it comes to payments and, maybe, encourage folks to look into pet insurance down the line.
You need a Client Communication Coordinator
February 14th 2017Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.