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You need a Client Communication Coordinator
February 14th 2017Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.
Black Sabbath: Religious discrimination when hiring a new veterinary associate
February 9th 2017A job candidate is offered a lowball salary at this veterinary hospital when the schedule conflicts with his religious beliefs. The hiring manager swears it's all about the bottom line. Whose side are you on?
Let's get busy: New biz products on the market
February 9th 2017New KPI trackers. Funny client education materials. Better ways to manage medical records. All this and more in our business-focused roundup of stuff we heard about in meetings, saw on the show floor or caught word of at this year's February show in Florida.