How Do I Say…? : Reducing surgery no-shows
Scripts for confident client conversations
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The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
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Study highlights client concerns about veterinary specialty and emergency care
The findings include the fact pet owners face high stress over specialty care costs, underscoring the need for better communication and financial education in veterinary services
Building public influence through social media
This bonus episode of The Vet Blast Podcast presented by dvm360 features our very own Adam Christman, DVM, MBA, to discuss best social media practices.
Difficult clients
How can veterinary teams handle those “difficult clients” when they enter the veterinary clinic?
Partnership takes aim at practice efficiency and client engagement
The Veterinary Cooperative’s new partnership brings AI communications to nearly 4000 veterinary practices
