Business

Feline heartworm has been diagnosed in all 50 states, and it was important enough the American Association of Feline Practitioners crafted an entire campaign about it. So why don't veterinary technicians talk about preventive care as much as we could?

Sinking effort into pre-planning will put your resources in the right hands.

Paying attention to generational differences in your clients is about more than millennials. Take a look at what your older veterinary clients want from you.

Money creates tension in veterinary hospitals between associates and owners. Dissolving that tension is no small feat, but CVC educators Denise Tumblin, CPA, and Ernie Ward, DVM, try in these two videos.

One of the weirdest communication tools around turned us into a paperlessor at least less-paperveterinary practice. Here's how to do your homework and get a worried team over the hump. The rubber chicken helps.

Make your day in veterinary practice and life easier. Get your urgent work reminders, big life projects and personal #goals out of your head and into a reminder and task management system.

Veterinary IT and digital marketing consultant Eric Garcia is on a mission to spread the word about the benefits of digital sabbaticals, why veterinarians need them and tips to make them smooth and safe.

If youre a veterinarian curious about pet food formulations, good luck. Vetting companies and the people who design their diets is hard workand its not all in one place.

Veterinary professionals, take these elementary steps to protect your mental health. Plus, a printable flowchart on the differences between burnout and compassion fatigue.

This veterinary hospital's window decorating contest won them new businessand brought them closer to their clients and each other.

Some veterinary hospitals build hospitality stations with pleasant-smelling extras, and others skip the design and go straight for the smell. Take your pick, just do it. We can smell your hospital from over here ...

Bo Obama inspired many to adopt a member of this brainy dog breed. Use these Facebook posts and tweets to engage these dog owners.

To my veterinary clients. And I don't feel bad about it.

Like all small breeds, these lovably feisty companions have a few risk factors that come with the territory.

Price cuts put smiles on veterinary clients faces. But your practice can suffer if you overuse them. Then what do you do?

Being respected vs. being liked in the clinic

Use these communication techniques to talk about a chronic but treatable disease like Cushing's.

This veterinary behavior specialist says youre reading your patients all wrong. Bonus: The simplest, most important low-stress practice tip everyone in the veterinary world can use.

In response to a recent installment of The Dilemma, a California veterinarian offers two main recommendations for a smooth board review: Keep excellent medical records, and never alter them.

Top tips for veterinary technicians looking to excel and for equine practitioners looking for star staff.

Your patient is miserable, your client is annoyed and it's not getting better. Here's some data that points to the biggest problems with dermatology cases and some advice on how to address it.

Hush, hush. Keep it down now. What might pet owners might accidentally overhear and misinterpret at your veterinary practice?

Efficiency is hip and waiting rooms are client-friendly

No one thinks disaster will strike, until disaster is right on top of them. Do your veterinary team members, patients and clients a favor by staying on top of life-saving procedures when disaster hits.

Veterinary anesthesiologist says we have an obligation to use every available tool to comfort patients and clients.

Think practice owners are "all about the money?" Listen to Denise Tumblin's take.

Dr. Ernie Ward has been paying close attention to the younger generation of pet owners for years. Now he has a few cheat codes (remember those?) to help veterinarians out when it comes to dealing with Gen Y.

How do you build a client base from zero? Can you mix business with friendship? Are there benefits to starting small? Trent Eddy, DVM, of Ironhorse Veterinary Care in Leawood, Kansas, a 1-year-old startup, shares advice for fellow and future entrepreneurs.

Dr. Robin Downing smacks us all on the forehead with this brilliant tip for better veterinary care for your patients in pain.

Furry fun and future forecasts fly in our latest wide-reaching look at major issues in veterinary medicine. (With an educational grant provided by Boehringer Ingelheim)