Business

Tweak your turns of phrase to stop sabotaging your exam room conversations before you even start.

A series of unfortunate events showed me how pet owners play a critical role in accurate blood work.

Shawn McVey counsels a veterinary manager who's constantly second-guessed by her boss.

The best survey questions for our industry are built using your practices mission statement as a jumping-off point.

The real work of client surveys is how to use those results to help your practice.

Tips and tricks for getting the most out of your practice's survey.

The needy get served. The private practices do top-notch medicine. Everyone wins!

Bring them back by investing some time and money in your marketing, building and team morale.

Heres a tip or two from Benchmarks' Well-Managed Practices on talking to clients about a varied menu of choices.

Veterinary Economics took a special look into the non-clinical content in veterinary curriculums.

Sharing personal details strengthens client relationships and builds trust.

Ive put cabinetry, shelving, flooring and paint changes to work in new veterinary hospitals, but these same back-room touch-ups could work for any clinic anywhere.

Advise your veterinary clients about this hazardand when they need to seek your help.

Skip the startup nightmares with this guide to buying someone elses dream practice--and making it your own.

Clear mind, lower stress and better emotional resilience are the goals. Learn more about mindfulness and how to live more in the moment and less in a regretful past or panicked future.

Here are some basic guidelines to make sure an associate buy-in will work at your veterinary hospital.

top 10 hospital

Check out Veterinary Economics list of articles you couldnt get enough of in 2014.

Find fun amid a serious day and lift team morale for the good of everyone.

How many of our most popular handouts did you use this year?

New legislation could help veterinary hospitals pay for equipment and leasehold improvements before Dec. 31.

This young veterinarian got free of her six-figure debt fastand shes loving the freedom it brings.

What youd ask and what youd never think to ask the first female AVMA president, Dr. Mary Beth Leininger. What are her unique fingerprints on the veterinary profession?

A recent article in Indianapolis newspaper has this veterinary management consultant steamed.

Veterinary conference attendees dug down deep to explore skills, desires and personality to navigate the bumpy path to veterinary clinic ownership.

Veterinarians' dirty little secret, making more money through feline visits, and commentary from Dr. Elizabeth Colleran.

Heres how high-flying members of the Veterinary Hospital Managers Association handle dividing clinic tasks with their bosses.

Embracing risk, anticipating change among Apple co-founders guiding principles.