Business

Q: Our doctors are all over the place with their parasite preventive recommendations. How do we fix it?

Matt Meeker, co-founder of the house call veterinary service BarkCare, advises other entrepreneurs to center their energies on serving clients and their needs-the specifics will come later. Listen as he explains this process.

Q: We're getting some clients who don't want to pay for and don't see the need for some at-home pain control drugs. Can you offer us any tips for explaining the value and importance of pain control for pets?

Demand for luxury boarding is still growing among veterinary clientele, urban and rural. Learn how this feature can attract pet owners and create cash flow for your practice.

An expert's opinion on a growing field.

Cater to cats and clients with these feline-friendly hospital design ideas.

Put these feline-focused handouts to work for your veterinary clinic today.

Clients get the most knowledgeable advice about dental care from veterinary teams, and purchasing (and re-purchasing) dental products from you positions pet owners to successfully maximize their pets' dental health. Here's how to stay top of mind.

Do you know what your clients think they know about their dogs' dental health?

This practitioner offers his family's plan for budgeting and working to pay down $110,000 in school debt.

Hold your own in a tumultuous economy with the right staff in place.

Gary Glassman, CPA, provides a spreadsheet to analyze revenue generation, cost of equipment, cost of time and total cost per case to see if a move to digital is justified.

Veterinary Economics breaks down the top digital radiography systems.

Creating connections with veterinary clients and pets drove the design of this small animal practice.

These doctors wanted a veterinary practice that would stand out and keep with Midwestern tastes. The result: a huge yet humble design that wows.

Careful site selection and advance planning lay the groundwork for a successful build.

Make DR acronyms make sense.

As hard as it may be, let negative stories about the veterinary profession lie and they'll die out sooner than you'd think.

Check your answers here.

Toss outdated myths to the curb with the one cat video your clients need to see.

Communicate strong veterinary recommendations that show you care.

Learn how to respond when pet owners resist your microchip recommendations.

Check your answers here.

Pets and owners alike suffer when an ear infection arises. Follow these tips from Dr. Cecilia Friberg, DACVD, to the get the whole household comfortable once again.

Watch for clients' emotions in the moment, rather than trying to "fix" what they're feeling.

Learning, changing and improving daily makes perfect for this longtime veterinarian. And that includes bettering her building, too.

Putting a veterinary practice back together after a fire gave this doctor a chance to upgrade his mixed-animal hospital while staying true to his rural community.

Learn to communicate strong veterinary recommendations that show you care.

If they had to do it all over again, this is what our 2014 Merit Award-winning hospital owners would do differently with their facilities.

Make sure your veterinary clients keep these often-forgotten points in mind to ensure their next family road trip is a good one.