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Determining water consumption in animal care facilities
Q: At our veterinary practice, we're considering the addition of grooming and kennel facilities. First, though, we'd like to know: what should we expect for the clinic's water consumption for each boarded dog?
What to do when your boss is clueless
Mismanagement can cause havoc in a veterinary practice. Here are 6 strategies of what to do to remedy these situations.
Take the bite out of negative veterinary client interactions
Implement this action plan to deal with your volatile veterinary clients-and avoid any dangerous situations in the process.
5 hiring fouls veterinarians make
You want to hire the best veterinary employee, but if you're guilty of these blunders, you might end up with duds.
Help veterinary clients get a handle on hot spots
It's important to warn pet owners that those unsightly wounds often signal an underlying issue-and getting to the root of the problem is critical.
BizQuiz: How cat-friendly is your practice?
5 ways to connect with cat owners
Get more cat clients in your door-and keep them coming back-with this feline-friendly advice.
Practice tool: Feline report card
Use this report card to make sure clients understand what happened during their cat's visit and what your recommendations are for home care.
The cost of complacency in the veterinary profession–and how to fight it
Dr. Jeff Rothstein, MBA, explains how coasting can hurt not only you, but your veterinary practice and team as well.
Client handout: What is good healthcare for cats?
Mind Over Miller: The electronic effect
Dr. Miller explains his skepticism of today's technology.
Veterinarians may ignore signs of compassion fatigue
Negative reviews can contribute to a condition veterinarians are exceptionally prone to-and often suffer from in silence.
Veterinary inventory audit plan and tracking spreadsheet
Use these free tools to get a handle on inventory audits and prevent missing merchandise.
Negative reviews, Yelp and your veterinary clinic
Many veterinarians worry about how online critics might-or are-affecting their business, but those reviews can also take an emotional toll.
How to make your veterinary hospital special
Every practice has exam rooms, reception and a treatment area. But what other spaces can you dream up to serve your clients and patients better?
Inventory audit plan
25 ways to entice more cats to your clinic checklist
Dear Dr. Rosenberg: Is this veterinarian getting a kickback?
A reader considers the moral implications of an out-of-state veterinarian collecting commission on local cattle producers' distributor purchases-and turns to our ethics expert for an answer.
Handout: How to habituate your cat to a carrier
Use this step-by-step guide to educate cat owners about how to help their cats adjust to a cat carrier for trips to the veterinarian.
A comparison of cat owners vs. dog owners
In this Zoetis-supported edition of dvm360's Leadership Challenge: 'Cat care in crisis,' you'll learn how the differences between these two groups may affect their views of veterinary care and relationships with their pets.
Inventory audit tracking sheet
The case of the embezzling veterinary employee
You catch a trusted employee with her hand in the veterinary clinic's till. Once you've recovered from the horror, how do you respond?
Idea exchange: Use towels to help transfer recovering dogs
This video shows how one practice transfers large dogs to recovery cages after surgery.
Team training tool: Disarm a Debbie Downer in your veterinary practice
Learn how to keep veterinary team conversations positive and on the right track.
Checklist: 25 ways to increase feline visits to your veterinary practice
If you want more feline patients flocking to your veterinary hospital, see how many of these cat-friendly concepts you can implement in practice.
Get rid of the energy vampire in your veterinary hospital
Negativity can suck the life out of you and your veterinary team. Learn to let that person go.
Flip a veterinary client's frown upside down
How to turn a bad veterinary client experience around in 15 minutes or less
A recent study uncovered the differences between dog owners and cat owners and looked at how those differences affect clients' attitudes toward veterinary care.
2 steps to uncover job applicant lies
Often the people who pad their r?sum?s are the ones you'd least expect.
Tech entrepreneur sets sights on home veterinary healthcare
Meet Matt Meeker, CEO and co-founder of Bark & Co., who envisions redesigned veterinary visits guided by dogs' preferences.