Business

Reporter gives those doctors a chance to respond.

Can animals tell time? Not really.

A form to answer clients' most common questions about the disease.

Use this form to answer clients' most common questions about the disease.

Links to the Web sites of Julita Jones (flea art on page 14) and Steve Pica (page 42).

Use this Excel spreadsheet to show associates and team members how much you spend to employ them.

Nursing home residents felt better spending time with real-life Sparky or robotic Aibo.

A problem more disruptive and costly than absenteeism, "presenteeism" occurs when contagiously sick employees show up for work.

Personal financial planning is the process of organizing your financial goals into a workable plan so that you can live with financial security in the style you desire.

Rule one: Find each team member's strength.

Many veterinarians pay their bills too quickly.

Cultural insights from a hospital executive who became a Disney cast member

Both the Radio Babies and Baby Boomers (older generation) grew up making sacrifices and climbing the success ladders so, for them working longer and harder were intimately tied with success.

Early detection leads to earlier intervention.

Many veterinary practitioners in recent times use adjectives, such as "demanding," "assertive," "knowledgeable," and "forceful," to describe common characteristics of their clients.

Communication is the key to working smarter, and not harder.

The practice of veterinary medicine is quickly evolving: in a small animal context, the enhanced status of companion animals in society has given rise to some new legal issues for practitioners.

Marketing experts say that the most significant factor affecting the perceived value of a product is the place where it is purchased.

Developing a strong overall concept is the most important step in getting a floor plan right.

Apart from your efforts to promote and provide expert veterinary services, effective control of debts owed to you will lead to greater success in your practice.

Your customer is the most important asset to your practice and likewise it is important for you to measure, manage and maximize the use of this asset.

Cultural insights from a hospital executive who became a Disney cast member

A number of contemporary developments leads one to conclude that the role of the veterinarian in society is in a state of flux.

The veterinary practitioner is fully aware that the day to day delivery of services from the clinic are governed by a plethora of laws and regulations - employment compliance issues, drug regulation, licensing concerns.

The role of the veterinary state licensing board

Practice Tip Ten: What have the referral centers taught us?

In-clinic testing was cutting edge in the 1990's but today it is commonplace.

How each generation responds to conflict

How you deliver information may be overriding your message-and preventing colleagues and clients from hearing you clearly. Learn how to improve your presentation and earn their respect.

Today's veterinary market is being pulled by two opposing trends.