Business

Any practice or veterinarian who fails to pay a required installment faces penalties.

After 42 years in the same location, Grady Veterinary Hospital in Cincinnati, Ohio, has a fresh face but maintains its old spirit.

Use a computer program to generate automatic reminders of recurring tasks.

If you're on the hunt for a new job, don't forget about the tax deductions you may be eligible for.

Negative thoughts left unchecked can plague your practice, limiting growth and spoiling harmony. Face the fear, converts say. Here's how.

Don't dump veterinary healthcare choices in clients' laps. You're the expert, so don't be afraid to tell them what's medically necessary.

I'm an associate at a small-animal veterinary practice. Is it OK for me to date a client?

Keep your clients happy-from when they make an appointment until they're done with follow-up care.

Plan morale-boosting events sporadically-not just during the holidays.

It's cheaper in the end to pay for great skills, attitude, and experience.

Quality veterinary dental education for staff, technicians and practitioners is readily available. Many practices take advantage of courses and seminars to increase knowledge and upgrade dental-care equipment.

Outsourcing payroll is advised in practices with relatively small staffs.

What's the difference between a part-time relief veterinarian and a block-time relief veterinarian?

The following tip is brought to you by a member of the Veterinary Leadership Group (VLG), a group of 20 management-savvy practitioners and hospital managers from across the country who meet twice a year to discuss business improvement, personal growth and social development issues for their practices.

Baby boomers enjoy a position of authority in many practices, strongly influencing workplace culture. Here's an inside look at how they shape practice.

Ask employees to rank the top five features they value in their job with this exclusive form.

Nudge clients toward dental compliance using photos that depict the stages of dental disease-along with oral and written recommendations.

The first time I went out on a drowning search, my search and rescue dog, Bella, tracked down the victim. That's when it hit me: This works. At that moment, search and rescue became real and exciting for me.

I already work a few Saturdays a month and now my boss wants more!

Give clients the tools and information they need to help them make a big decision.

I want to update my office policy manual, but I'm afraid of overlooking something. What items should I definitely include?

A colleague of mine was audited, fined, and required to pay back taxes for not claiming discounted employee pet care as taxable income on employee paychecks. He said that anything over a 20 percent discount must be taxed and listed as employee income. I checked with my accountant and he confirmed that I've been doing it wrong. How do I make changes in order to comply with IRS standards without upsetting my staff?

In this video, Dr. Dennis Cloud shares the advice he gives his associates to help them get clients on board with recommendations for care.

The giant retailer is honoring veterinary prescriptions and offering customers in 49 states a 30-day supply of more than 300 generic drugs for just $4.

You've admired those beefcake practices from afar. You envy their solid client growth and muscular marketing techniques. Well, here's how to supercharge your practice's growth.

After 42 years in the same location, Grady Veterinary Hospital in Cincinnati, Ohio, has a fresh face but maintains its old spirit.

Our client folders are arranged by last name, but approximately one-third of them are in the wrong place. Is it most efficient to file customer folders by name, or is there a better way?

Disclosing the practice's financial information helps team members see the bigger picture. But is this approach right for your practice?

A handout that shows clients the four stages of dental disease.

Use this exclusive survey to gain feedback when your team members leave your practice.