Business

The SEEN program's first objective is ... education.

Use these 15 ideas to bond team members to your hospital-and keep your veterinary practice from peeling apart.

You know you can be a little backward. But it's time to get with the times ... 'cause they are a-changin'.

2007 BPA Statement -- Veterinary Economics

2007 BPA Statement -- DVM Newsmagazine

Plan your best year yet with our experts' goals and room for your own on this two-page form.

Plan your best year yet with our experts' goals and room for your own on this two-page form.

Will that new piece of equipment pull its weight in your practice?

How can I tell if my marketing efforts are effective? What's the best way to measure the results?

Start a tradition and get together for a meaningful outing.

If ... like Rodney Dangerfield, you get no respect ... your boss takes all the good clients ... or you're so busy you can't remember what your spouse looks like.

Complicated feelings about situations can make for more creativity in the workplace, according to a new study.

We pulled the phones from our front reception area, and we've never looked back.

Be the new singer for an all-veterinary band! Get the song list and application, and read more about Dr. Fred Metzger's passion for hitting the skins.

While the government is sorting out pet-friendly disaster plans, you can help clients start planning today.

The next five years will be remembered by the survivors as a time of chaos; a time of reordered priorities and a time of major adjustment. I'm sure that Nostradamus said something or other about this event.

National Report –– Communication is key to understanding animal-owner bonds, creating strong veterinary-client relationships and best ensuring proper care for pets, according to a recent study.

How do the levels of accounts receivable compare in a companion animal practice to an equine practice? What's a reasonable level of accounts receivable for both?

Perfect timing, expert advice, and the owner's eye for bargains make the new facility for Animal Emergency & Critical Care of Lynchburg in Lynchburg, Va., a source of client satisfaction-and financial success.

Little irritations can cause bigger flare-ups if you don't swat them early. Use these tips to manage six stressful situations.

An in-house puppy school won't automatically make you the new Dog Whisperer, but offering training classes can make you money, empower your staff, and create a bond with patients.

You have nothing to lose and everything to gain. Implementing these ideas that boost the bottom line.

How can I tell if my marketing efforts are effective? What's the best way to measure the results?

To get you ready for the month of teeth, we picked the brain of the grand prize winner in last year's National Pet Dental Health Month Awareness Contest, sponsored by Hill's Pet Nutrition Inc.

What you say--and what clients hear--may be worlds apart. When you're fishing for the right words to satisfy clients' questions, avoid these most misunderstood answers.

Will that new piece of equipment pull its weight in your practice?

Many clients really don't realize just what a bit of plaque can do, says Sara L. Sharp, CVT, VTS (Dentistry), secretary of the Academy of Veterinary Dental Technicians. And it often falls to you to discuss the danger of a dirty mouth. The best approach is a little honesty-with a mix of tact, of course.

Will clients embrace your new service? Crunching the numbers and weighing the pros and cons can help you decide.

More owners are taking advantage of herbs, nutritional supplements, chiropractic medicine, and acupuncture for their pets, but few are telling their veterinarians.

One of the easiest, lowest-cost, and most practical ways to learn about management is from Other People's Mistakes.